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1. How do I set up garbage and/or recycling services?

For more information about how to activate your garbage and/or recycling services, please contact the City’s Utility Billing office at (972) 899-5090

2. How do I get a large, bulky item picked up?

Republic Services will pickup large, bulky items on your regular service day. Residents are limited to three cubic yards of bulky waste per pickup. Place all bulky waste next to your trash cart by 7:00 a.m. on your designated collection day.  For larger items, contact Republic Services at (817) 317-2000.

3. How do I report an issue with my trash and/or recycling service?

To report an issue with your trash and/or recycling service, call Republic Services at (817) 317-2000. 

Missed Pickup Form

4. What is the trash pickup schedule for holidays?

Trash pickup will run as scheduled on all holidays except Thanksgiving Day and Christmas Day. Collections on these holidays will be made up the day after the holiday. Monday collections will be on Tuesday, Tuesday on Wednesday, etc., until Friday collections are completed on Saturday.

5. How do I request additional trash or recycling carts?

Additional trash and recycling carts can be requested by calling Republic Services at (817) 317-2000. There is an additional $7.70/month fee for each additional cart.