Show All Answers

1. How do I set up garbage and/or recycling services?

To set up garbage and/or recycling service, contact the Utility Billing office at (972) 899-5090.

2. How do I get a large, bulky item picked up?

Community Waste Disposal will pickup large, bulky items on your regular service day. Residents are limited to two cubic yards of bulky waste per pickup (the equivalent of one refrigerator). Place all bulky waste next to your trash receptacle by 7:00 a.m. on your designated collection day.  For larger items, contact Community Waste Disposal at (972) 392-9300.

3. What is the trash pickup schedule for holidays?

Trash pickup will run as scheduled on all holidays except Thanksgiving Day and Christmas Day. Collections on these holidays will be made up the day after the holiday. Monday collections will be on Tuesday, Tuesday on Wednesday, etc., until Friday collections are completed on Saturday.

4. What is Vacation Watch and how do I sign up?

The Highland Village Police Department will patrol your home while you are on vacation. Officers look for any signs of unusual activity or suspicious persons around your home. Vacation Watch

5. What are the tax rates that apply to Highland Village residents?

View the various tax rates and other tax information on our Taxes page.

6. Where can I find a map of the Inland Trail System?

The Inland Trail System main spine is a 9.83 mile, multi-use trail network connecting virtually all areas of Highland Village. It is designed for walking, jogging, bicycling, and meanders throughout the City, connecting neighborhoods, parks, schools, retail centers, and City offices. Comprehensive Trail System Master Plan

7. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.