FAQs • Highland Village, TX • CivicEngage

What is the Special Event Deposit for, and is it refundable?: Yes, the deposit is refundable if after your event the facility has not sustained any damage or doesn’t need additional cleaning on the part of the parks department. If there are problems after your rental the maintenance expenses and man hours will be subtracted from your damage deposit ($30 per man hour). If damage expenses exceed the amount of your deposit the remaining expenses will be invoiced to the event coordinator. Common problems that are found and can be avoided include: trash on the ground, broken sprinkler heads, punctured sprinkler lines, grass damage, and broken electrical outlets.

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Parks and Recreation

1. Are Bounce Houses allowed at City Parks?: The City of Highland Parks & Recreation Department allows bounce houses in City parks. A copy of the bounce house company's liability insurance is required and naming the City as additional insured on the person’s or entity’s general liability insurance to be sent to the Parks and Recreation office. They must include details of the party on the fax cover sheet to (972) 899-5130. Please include the name of the party (contact info), location, date and times of the event. Vehicles are not allowed to drive on our parks. The bounce house and other equipment must be transported to the preferred location by a dolly or some means other than a motorized vehicle.

2. I want to host a Walk/Run, what do I have to do?: You will need to complete a Special Event Application. The special event application will need to be submitted 60 days prior to the event.

3. Does hosting a block party require an application?: Special event means a temporary event or gathering including a block party using either private or public property which involves one or more of the following activities:
1. Closing a public street
2. Blocking or restricting access to public property and streets
An application for a residential block party will require a deposit of $50 and a block party application. The application needs to be turned in 21 days prior to the block party.

4. What is the Special Event Deposit for, and is it refundable?: Yes, the deposit is refundable if after your event the facility has not sustained any damage or doesn’t need additional cleaning on the part of the parks department. If there are problems after your rental the maintenance expenses and man hours will be subtracted from your damage deposit ($30 per man hour). If damage expenses exceed the amount of your deposit the remaining expenses will be invoiced to the event coordinator. Common problems that are found and can be avoided include: trash on the ground, broken sprinkler heads, punctured sprinkler lines, grass damage, and broken electrical outlets.

5. What is the rain-out line phone number for athletic leagues?: Contact the City of Highland Village Parks and Recreation at (972) 317-7430. We try our best to make the call on questionable days by 3:00 p.m.

6. How old do you have to be to play Adult Recreational Leagues?: The minimum age for Adult leagues is 16.

7. What recreational leagues do you offer?: The City of Highland Village offers adult softball, kickball, basketball, and sand volleyball. The city offers youth flag football and basketball.

8. Do you offer youth baseball?: No, please contact Highland Village Baseball and Softball Association

9. Do you offer youth soccer?: No, please contact Greater Lewisville Area Soccer Association

10. Where is The Robert & Lee DuVall Center located?: The Robert & Lee DuVall Center is located at 948B Highland Village Road, Highland Village, TX 75077.

11. What are The Robert & Lee DuVall Center operating hours?: The Robert & Lee DuVall Center is open Monday-Friday from 8:00 a.m.-5:00 p.m.

12. How do I report park damage or vandalism?: During the business hours of 8:00 a.m.-5:00 p.m. the Parks and Recreation Department may be contacted at 972-317-7430. After 5:00 p.m. Police dispatch may be contacted at 972-317-6651.