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City Manager's Report

Jun 05

[ARCHIVED] City Manager's Weekly Update

The original item was published from June 8, 2020 to June 5, 2020 2:31 PM

COVID-19 employee update 6-5-20

Current status of our eleventh week under a Disaster Declaration dealing with COVID-19.

The year of 2020 for many has a subliminal message. If you search the Internet you can find many meanings, it’s the year of the Rat for the Chinese culture. 2020 is an Angle number, it’s telling us to be prepared for what’s coming our way. And 2020 is a year of building. It's all about making the plan, gathering new data, and creating the foundation that will eventually make everything run like clockwork. This will show up in every area of life: health, finances, relationships, and spirituality. But we are dealing with so much right now, so is there going to be a new norm? We have a Pandemic currently taking place, yes hopefully a vaccine is on the horizon (health), and our economy hopefully will rebound (finances). Protest are currently happening across the county and even in Highland Village for George Floyd. Who died last week after a police officer pressed a knee into his neck while detaining him in Minneapolis. (Relationships) are so important, now more than ever, we need to eliminate injustice in our society this day and age. And finally (spirituality) is needed now, our churches, synagogues, mosques and even a park bench. A place where we can find our thoughts our direction and reflect in prayer is needed now more than ever. For the year of 2020, failure is not an option!
So where do we stand with COVID-19 in Highland Village and in Denton County? For the City of Highland Village, we have (15) residents that have tested positive for COVID-19 and we now have eleven (12) residents with a total recovery, three (3) positive residents are under quarantine. The attached link is the factual data, provided by Denton County Public Health Department.
And finally this week a big thank you to the Highland Village Police Department. They have been working with a local group that has affiliated itself with the Black Lives Matter group that is organizing a peaceful rally on the outer perimeter of The Shops at Highland Village and at the Marketplace adjacent to FM 2499 on Tuesday and Thursday of this week.
As a City, we will continue to support peaceful rallies. I know our Officers get it! The actions of this week I know is on the mind of each and every Officer as they interact with our residents and visitors in our community. The Highland Village Police Department has used body cameras since 2009. Our officers are committed to community policing with an active involvement with our citizens in our neighborhoods and businesses. Highland Village Police Department is the Best!

“We do have the ability to positively impact someone’s life each and every day!”
Thank you, ML

Marketing & Communication
 Marketing has begun for Phase 2 of the Kids Kastle build. Staff will meet with the Public Relations Committee next week. In the meantime, the site has been updated with the new information, the volunteer sign up site is live, a newsletter was sent through to all subscribers, social media posts and videos have been created and are scheduled, and a flyer was made for distribution to local businesses.
 Social Media posts shared this week:
  • Kids Kastle Phase 1 video with Lee Archin
  • Kids Kastle “Come Build with Us” flyer and link to
  • Kids Kastle Phase 1 time lapse video and staff call for volunteers
  • “Taste” Highland Village video highlighting the open restaurants
  • “Go” video highlighting the Highland Village services residents can “go” to
  • Shared Governor Abbott’s Phase III graphic and press release
  • Doubletree Ranch Park splash pad use policy survey reminder
  • Highland Village Road closure information and a reminder post
  • Mosquito prevention tips
  • Call for applications to serve on Boards and Commissions
  • The Dine In or To Go survey closed on June 4 with 68% choosing To Go and 32% Dining In. (insert Restaurant Poll pic)
 MC_Restaurant poll
  • We’ve begun sharing posts from our local businesses daily to our Experience Highland Village Facebook and Instagram accounts.

On Monday Laurie Mullens participated in the weekly Denton County COVID Zoom meeting.

Assistant Chief Nokes has been working with Rambling Oaks Courtyard Extensive Care facility this week so that they can complete the COVID-19 testing for their residents and staff. The Texas Commission on Fire Protection (TCFP) is coordinating this testing with local fire departments.

There were two birthday parades this week. Happy birthday Maddox and Walker!

Fire_2020-06-03 Walker Sherman Birthday  Fire_2020-05-30 Maddox Whitlow 
The Fire Department conducted the monthly Outdoor Warning Siren test on Wednesday and all sirens were in working order.

Chief Thomson continues to keep updated on COVID-19 information through virtual meetings with local, State and Federal entities. All relevant information is then passed on through our City website and social media accounts.

Assistant Chief Collier completed 2 fire inspections this week.

The Fire Department had the following Calls for Service for the week:
Fire_Calls for Service

The first of three Animal Shelter Advisory Committee meetings was held this week via Microsoft Teams. The state mandates that three of these meetings be conducted annually. Our first meeting had been postponed due to COVID-19 restrictions.

We received some treats this week from some kiddos that even took the time to decorate the box. We love sweet treats, but we loved the messages from the kids even more than what was inside the box! Thank you!
Public Works 
Public Works staff met with several residents regarding drainage issues, creek erosion, easements and street repairs.

Work continues on the new Tequesta subdivision. They are busy completing retaining walls, franchise utilities, etc.

The Public Works is proud to announce that Justin Praesel, Manager of Utilities, has received his B.S. in Business Management from WGU. Congratulations Justin!

Public Works staff met with BW2 consulting engineer to discuss current projects and look at some future projects. They also delivered the contracts for the Motor Control Improvements project at the lift stations and pump stations.
Public Works performed a one day closure of Highland Village Road to replace a 24” culvert crossing that was beginning to deteriorate. The work was performed quickly with minimal disruption to traffic. Great Job guys! Fantastic work!
Work has also begun on Village Green Memory Care facility on Barnett Blvd>

Drainage Division:
  • Met with the residents in 100 block of Lakeland Dr. on barrow ditch grading.
  • Performed mosquito collections at various location in the City for sampling.
  • Continued the drainage improvements in the 100 block of Nowlin Drive and Highland Village Road.

PW_Highland Village road
  • Responded to a call about standing water in the barrow ditch on Highland Shores Blvd near the tennis courts
 PW_Highland Shores
Streets Division:
  • Patched a pothole at 210 Malibu Dr.
PW_210 Malibu Dr
  • Patched side walk at 2819 Millington and curb at 905 Heatherglen Ct.
PW_905 Heatherglen Ct
  • Saw cut asphalt on Highland Village Rd near Nowlin Dr for drainage department.
 PW_highland village rd
  • Assisted Drainage department with culvert replacement and replaced ten tons of asphalt pavement.
 PW_DD Highland Village Rd
Utility Division:
  • Repaired a water service leak in the 3400 block of Shetland Drive.
 PW_Leak Repair
  • Began flushing dead end water main blow-offs as a monthly TCEQ mandated program.
  • Flushed 600 linear feet of sanitary sewer mains in the 2300 block of Highland Village Road for 30 day sewer line maintenance.
  • Replaced several water meters not reporting by the automated metering system.
  • Installed a new water pump in the Southwood II vault.
  • Assisted the Drainage section installing a storm drain pipe across Highland Village Road.
  • Performed customer service inspections on several commercial businesses.
  • Performed nitrification and bacteriological sampling as mandated by the Texas Commission of Environmental Quality.
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Maintenance Division:
  • Performed ten preventative maintenance / equipment services
  •  Replaced mower blades
  • One battery replaced
  • Replaced four tire pressure sensors
  • Performed three state inspections
  • Made small engine repairs

Code Enforcement:
  • Officer Beasley opened 24 new cases and closed 35.
  • Continue to monitor rights of way for bandit signage.
PW_Graph 1
             PW_Graph 2    
Building Permits:
  • Plans reviewed – 32
  • Permits issued to contractors/homeowners – 20
  • Permit applications submitted – 32
 Parks and Recreation
Parks Division:

The following city owned facilities continue to be open to the public. Please ensure that all CDC guidelines are followed when visiting these amenities.
  • Playgrounds
  • Tennis Courts
  • Public Restrooms
  • K-9 Kastle Dog Park
  • Pilot Knoll Boat Ramp
  • Copperas Branch Park Boat Ramp
As of now, the following city owned facilities continue to be closed within the park and trail system.
  • Drinking Fountains
  • Splash Pad at Doubletree Ranch Park
This week, staff performed the following tasks:
  • All staff continue to perform routine maintenance tasks throughout the entire park system.
  • Joey Hardin laid out an area at Lakeside Community Park that will accommodate a memorial bench. He will begin installing the concrete pad for the bench next week.
  • Adam Richter performed two playground inspections this week. One at Lions Club Park and one at Doubletree Ranch Park. He will continue to perform playground inspections on the remaining playgrounds next week.
  • Marcos Mejorado has been working on irrigation systems on FM 2499 median, Unity Park and Lions Club Park.
  • Abraham Yakes worked on spreading ant bait, spraying broadleaf weeds and fertilizing throughout several parks.
  • This week, staff began to prepare the splash pad at Doubletree Ranch Park so that it is ready to open when the order is given.

 Parks_DRP Splash Pad Prep 1 Parks_DRP Splash Pad Prep 2 
Parks & Recreation Capital Improvement Projects

Kids Kastle Rebuild Project
Phase 2 is planned to continue as a community build project on July 20 - 25 of 2020. Please visit to sign up to volunteer to help build your playground! We’ll see you there!

A few departmental staff will continue to work on this project until it’s time to build phase II. This week, staff cleaned up the site to prepare it for the installation of a few stand-alone items such as the zip line.

 Parks_Kids Kastle Work
Unity Park Plaza Project (Kids Kastle Area)
This week, staff hosted a progress meeting with Cole Construction. Cole Construction has installed most of the sod, most of the irrigation, all of the limestone block benches around the pavilion. They continue to work on grading, irrigation and site cleanup.
Recreation Division:
 Celebrate Highland Village scheduled for Saturday, June 6 has been canceled.

The Senior All-Star programs will start back at The Robert & Lee DuVall Center on June 15. Staff had a phone call with the Senior All Star Steering Committee to discuss Phase 1 of the opening.
Recreation staff joined the Parks and Public Works staff for a promotional video for Phase II of the Kids Kastle Build.

Recreation_ Build 
The Highland Village Kids Kamp has transitioned into an all-day kamp for 4 weeks this summer!

Each participant will receive a free t-shirt and additional t-shirts can be purchased for $15 each. Our kamps are scheduled weekly so you can customize your summer activities.

Kamp starts July 6 and ends July 31. (4 Weeks)

Please be sure and send a lunch with your child. Morning and afternoon snacks will be provided by the City of Highland Village. If your child has any special food requirements, please send appropriate snacks.
Registration is the only form of reservation. For more information and registration please visit: or call the Parks and Recreation Department at 972-317-7430.
Recreation_The star pic 1
All-Day Kamp

Time: 8:00 a.m. - 6:00 p.m.
*Drop off begins at 7:30 a.m. every morning.

Cost: $170 - Resident
$185 - Non-Resident

We will only be accepting all-day registration for kamp.

Age: 6-12 years of age

Location: Highland Village Elementary
301 Brazos Blvd.
Highland Village, TX 75077

Human Resources
The Employee Activity Committee (EAF) held a Blood Drive where 20 employees and 4 citizens participated. The EAF TEAM would like thank all the city employee donors as well as those who assisted in making the event a success.
 HR_Kerry. Marcos. PSO  HR_Nurse and Kim H
 HR_Reim  HR_van
 We’d like to recognize Jannie Baughman and Angela McClure for their superb attention to detail, their attitudes, and their humor! Thank you for all you do to keep 948A safe!! Well done, Ladies!!
 HR_Jeanie and Angela  HR_WeCanDoItPoster1
 Kimberly Lopez attended a zoom meeting with Jordan Rozsa, Lattice Customer Success Manager. They discussed participation in Lattice, new updates, and future needs with performance management.

Kerry Conrad participated in two Neogov training webinars. Neogov is the online software the Human Resources department uses to post new positions. One of many job duties Kerry performs is recruitment where she assists managers in hiring and on-boarding new employees.