City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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Apr 13

City Manager's Weekly Update

Posted on April 13, 2020 at 11:23 AM by Laurie Mullens

Current status of our third week being under our Disaster Declaration. We have a total of 156 full time employees here at the City of Highland Village, which means we have 156 families we need to take care of. So far, we are doing well in our battle with COVID-19. We have had 4 individuals that have stayed home due to potential exposure; fortunately all cases have been negative. As we continue to navigate this pandemic, our Human Resources department will continue to be diligent in handling potential exposure circumstances in accordance with CDC and Health Department guidelines.
The Families First Coronavirus Response Act provides relief for employees who have been affected by COVID-19. Currently we have a very small number of employees who meet the requirements under our temporary policy and procedures for emergency paid leave. In Highland Village we have 5 residents that have tested positive to date. The unknown that we all are dealing with is those people who are asymptomatic in the community. That’s where each one of us has to do our part in maintaining social distancing and staying home if we are sick, it’s the only option in winning this battle, everyone is doing an outstanding job!

Weekly, if not daily, new information and orders are being released by the CDC and by the Denton County Public Health Department. They are now recommending the use of cloth face coverings when conducting essential activities or working away from home to help prevent asymptomatic carriers from spreading COVID-19. It’s also allergy season, we need to avoid sinus infections, and a mask can help with pollen, dust and airborne pollution that can affect us all. We have placed an order for masks, they are the non-N95, and I understand we have been contacted by residents who want to donate homemade masks; as soon as we receive them we will start distributing masks throughout to all employees.
As public service employees it’s stated often it’s for the “common good” we provide for. The common good involves everyone, and during this time of uncertainty no one is exempt from cooperating. I know it’s challenging in our communications with residents in the enforcement of Stay-At-Home Orders and maintaining social distancing, but that’s our jobs. In order to protect the health and wellbeing of everyone, it first starts with yourself. So please take care of yourself and your family during this time, our good health is crucial for us all in providing our service delivery to residents and at home.

On Wednesday Governor Abbot provided the following statement that’s worth sharing:
“The state of Texas is strong; our people, resilient. As we have seen in years past, when tested by fire, flood, or hurricane, Texans respond with resilience and calm resolve. And just as we overcame those challenges, we will overcome this one. When neighbors help neighbors, our resilience is redoubled. I have no doubt that Texans will continue to work together in that spirit over the coming days and weeks. And we are here to help.”

“We do have the ability to positively impact someone’s life each and every day!”
Marketing & Communication
Mayor Wilcox recorded a phone message that was sent to all our residents. The message informed residents the Stay at Home Mandate was extended to April 30 and to celebrate Easter or Passover holiday at home with their immediate family unit.

We provided the Top 5 Egg-Tivities for residents, which encourages them to order their holiday meal from a local restaurant, participate in the Parks and Recreation department neighborhood egg hunt, connect with family over video chat technology, talk a walk in the park or on the trails while maintaining 6 ft. distancing, and having an egg hunt in their own backyard.
Egg-Tivities Graphic  
We continue to promote ordering from our local restaurants. The HVBA website lists all the Highland Village restaurants and what service they are providing at this time. Check it out at

Andrew Boyd is producing 30 second videos for each of our restaurants and we are posting them daily to inform our community of the take out, delivery or curbside pickup options available in Highland Village. Follow Experience Highland Village on Facebook and Instagram to catch the videos.

Officer Dave debuted the first “Story Time with Officer Dave” on Wednesday. The video was a huge hit! Story Time will continue at least weekly and with guest readers. Let David Harney know if you’d like to be a guest reader.
 4.10.20 PD - Story Time
On Wednesday, A-Shift responded to a smoke odor call at the 2400 block of Justin Road. The business had lost power to half of their facility and also had an odor of smoke in their lobby. The crews, assisted by Flower Mound Engine 501, investigated the roof and attic space as well as conducting a walk thru of the business. The roof HVAC unit had been found to have seized up and was running hot and the power was shut off to the unit. CoServ was contacted regarding the power outage and we were notified that a transformer had blown and CoServ was working on getting power restored to the affected areas. Once our crews confirmed that the fire alarm panel was still functional and there were no further hazards, they cleared the call.

Fire Chief Michael Thomson was part of a White House COVID-19 briefing call on Wednesday afternoon. He also took part in several State and County update calls during the week. These calls are conducted in order to keep everyone informed on the trends that are being seen across the US with regard to the COVID-19 virus. We, in turn, are posting the latest information on our City website and social media outlets.

Our Fire Department would like to thank the community for their outpouring of support. We have had meals provided for all the shifts by local citizens, former and current Council members and various businesses such as CoServ and Torchy’s Tacos as well as snacks and sweets from Hallmark. Individuals have dropped off masks and Mary Kay donated spray hand sanitizer to the Denton County Emergency Services for distribution to local Fire and Police Departments. We couldn’t do what we do without you. Thank you!

The Fire Department had the following Calls for Service for the week:
4.10.2020 FD - Calls for Service 
Public Works 
Public Works staff met with several residents regarding drainage issues, easements and street repairs.

Work continues on the Street Improvement Project Phase 2. They have completed all of the paving. They are working on cleanup and punch-list items.

Work is continuing on the Tequesta project. They completed most of the concrete work this week.

As with other City facilities, Public Works has closed the Service Center to the residents on a walk-in basis. We continue to follow social distancing and other guidelines to prevent the spread of Covid-19.

Drainage Division:
  • Met with the residents in 800 block of Aberdeen on lot to lot flooding.
4.10.2020 PW - Aberdeen 
  • Graded the barrow ditch to flow in the 200 block of Oak Forest Dr.
4.10.2020 PW - Oak Forest 
  • Met with the residents in the 3300 block of Mayfair on standing water in the back yard drainage easement.
  • Met with the residents in the 300 block of Mockingbird on lot to lot flooding.
  • Met with the residents in the 3000 block of Creek Haven on standing water in the drainage easement.
  • Repaired the head wall on the discharge side of the drainage culvert at Highland Shores and Briarhill.
4.10.2020 PW - Briarhill
  • Called in locates for barrow ditch cleaning along Highland Shores near Highland Village Rd.
  • Called in locates for barrow ditch cleaning at Highland Shores near Lake Side.
  • Removed blockages at various discharge side headwalls on Highland Shores. 
  • Investigated report on creek erosion at the Highland Shores community center drainage.
4.10.2020 PW - HSCC 
Street Division:
  • Delivered recycle carts to residents
  • Finished full depth asphalt repairs on Willow Way.
4.10.2020 PW - Willow Way 
  • Repaired base failure at 225 Ferndale.

 4.10.2020 PW - Ferndale
  • Pressure washed hammer head on Spring Oaks.
4.10.2020 PW - Spring Oaks 
Utility Division:
  • Laid 100 linear feet of 8” water pipe to relocate the fill line to Highland Shores Ground Storage Tank in order to provide better detention time in the tank.
 4.10.2020 PW - HS Fill Line
  • Repaired a water service leak and replaced the curb stop in the 500 block of Double Tree Drive.
  • Replaced several ¾” water meters that were not reporting on our AMA metering system.
  • Backfilled a hole in a backyard easement from a previous sanitary sewer manhole repair on North Shore Drive.
  • Flushed dead end water main blow-offs as a monthly TCEQ mandated program.
  • Performed 2 directional water main flushes to improve water quality.
  • Performed customer service inspections on several commercial businesses.
  • Performed nitrification and bacteriological sampling as mandated by the Texas Commission of Environmental Quality.
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.
Maintenance Division:
  • Performed eight preventative maintenance / equipment services.
  • Replace A/C hose and recharge
  • One tire replaced three tires repaired
  • Several small engine repairs
  • Replaced front brake pads

Code Enforcement:
  • Officer Beasley opened 26 new cases and closed 20.
  • Continue to monitor rights of way for bandit signage.
4.10.20 PR - Code   4.10.20 PR - Code2
Building Permits:
Plans reviewed – 14
Permits issued to contractors/homeowners – 13
Permit applications submitted – 9

Business Updates:
Finish Out Permit Issued to Noble One Construction for Cryonation located at 2630 Justin Rd., Ste. 105 (The District)
Parks and Recreation
This week, city administrative buildings continue to be closed but staff is available via phone or email. Our contact information is posted online at and is also posted at the entrance of each administrative building. Please fee free to reach out to any of our staff for assistance.

As of now, the following continue to be closed within the park and trail systems:
  • K-9 Kastle
  • Playgrounds
  • Tennis Courts
  • Public Restrooms
  • Drinking Fountains
  • Sunset Point Park (due to flooding)
  • Pilot Knoll Park Boat Ramp (due to flooding)
  • Pilot Knoll Park Day Use Loop (due to flooding)
  • Copperas Branch Park Boat Ramp (due to flooding)
  • Highland Village Road Boathouse Parking Lot (due to flooding)

As of today through first thing on Monday morning, the following parks will be closed:
  • Lions Club Park Pavilion
  • Lakeside Community Park
  • Pilot Knoll Park Day Use Entirely
  • Copperas Branch Park Entirely
  • Doubletree Ranch Park Pavilion
This week, staff performed the following tasks:
  • Trimming the trees at Lakeside Community Park to gain better visibility.
 4.10.20 PR - Trimming Lakeside 2
  • Preparing and mulching landscape beds at Doubletree Ranch Park.
 4.10.20 PR - Mulch at Doubletree Ranch  4.10.20 PR - Dobletree Ranch bed near pond
  • Turf and irrigation repair at Unity Park.
4.10.20 PR - Marcos Irrigation at Unity   4.10.20 PR - Alex at Unity
Joey Hardin and Marcos Mejorado have been working on installing a new rectangular rapid flash beacon enhanced crosswalk on City Trail at Briarhill Boulevard. The work is expected to be completed by next week. This will match the system that was recently installed on Highland Shores Boulevard at Community Center Drive.
 4.10.20 PR - Joey Marcos at Briarhill Crosswalk
Staff continue to perform routine maintenance throughout the rest of the park system along with managing ongoing and future construction projects.

Park Capital Improvement Projects:
PFC Aaron M. Hudson Memorial Bridge Dedication Project
Staff continue to install the infrastructure at the PFC Aaron M. Hudson Memorial Bridge that is located at Doubletree Ranch Park. They will continue to install the rest of the infrastructure in the following weeks weather permitting.

Kids Kastle Rebuild Project
The orders issued by the state, county and city, continue to be in place so the build continues to be postponed. Please stay tuned as completing this project as soon as the orders are lifted are still the goal of the city and community.

Unity Park Plaza Project (Kids Kastle Area):
This week, Cole Construction continues to work on pouring concrete. They’ve poured 97% of the flatwork and is awaiting electrical work to be able to pour the remaining 3% weather pending. 
 4.10.20 PR - Unity Park Plaza Project
Copperas Branch Park Master Plan:
Staff continues to plan to present the plan to city council for their recommendation for adoption at their meeting scheduled on April 28.

Sunset Point Park Project:
The contractor has recieved the delivery of the solar powered security light. This project is currently on hold due to the elevation of the lake. As soon as it reaches 523’, the contractor will be able to access the site to finish the work.

Victoria Park Sidewalk Improvements Project:
Staff plans to advertise this project within the month. To keep updated on active request for proposals, please visit this site:

Turf & Landscape Maintenance Services Contract:
This week, Adam Richter hosted a virtual pre-construction meeting with four prospective bidders. The meeting went well, all of the information was dissiminated and all questions were ansered. Staff is currently seeking bids for this maintenance contract. Bids are due on Tuesday, April 21, 2020 by 2:00 p.m. Information for this bid advertisement may be found here:
4.10.20 PR - Pre-Construction Meeting 
The Stay at Home order allows residents to leave their home to engage in outdoor activity as long as social distancing of 6 ft. is maintained, except for family units. You can easily maintain the required distance on our trails.
 4.10.20 PR - COVID
 Chalk Walk! Share messages on your driveway, sidewalk or the trails to send encouragement and cheer. Snap a photo if you create one or see one and share to our page with #HVChalkWalk. We have seen some really great chalk art in Highland Village! Residents have participated in the Highland Village Chalk Walk by spreading encouraging messages of positivity and hope on their sidewalks and driveways. #HVChalkWalk. #HVDontStopSixFeetin
 4.10.20 PR - Chalk Walk 1  4.10.20 PR - Chalk Walk 2
Let’s have an Easter egg hunt in your neighborhood! Color the attached images (or make your own) and tape them in a window facing the street by April 12. Then go for a drive or a walk through your neighborhood and see how many eggs you can find! Share them on our page or tag us at #HVParksEggHunt. We can’t wait to see your egg-ceptional creativity! Check out for the egg drawing.
 HV Easter Egg Hunt 2020