City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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Mar 27

City Manager's Weekly Update

Posted on March 27, 2020 at 5:04 PM by Laurie Mullens

As you are aware, Denton County issued a Stay at Home mandate which went into effect on Wednesday, March 25 at 11:59 p.m. We updated the information to the City coronavirus page on the City website, sent a press release, an email to all our residents signed up for the CivicReady alert system, and created a graphic to help the public understand what was included in the mandate and published to all our social media channels. The declaration specifies:
  • All individuals currently living within Denton County are ordered to STAY AT HOME or their current place of residence. For the purposes of this Order, residences include hotels, motels, shared rentals, and similar facilities. To the extent individuals are using shared or outdoor spaces, they must at all times as reasonably as possible maintain social distancing of at least six feet from any other person when they are outside their residence. All persons may leave their residences only for Essential Activities, travel to businesses outside Denton County, provide or perform Essential Governmental Functions, or to operate Essential Businesses, all as defined in Section 2.
  • All businesses operating within Denton County, except Essential Businesses as defined below in Section 2, are required to cease all activities at facilities located within Denton County. To the greatest extent possible, all Essential Businesses shall comply with the Social Distancing Guideline set forth by the CDC, including maintaining six-foot social distancing for both employees and the general public.
  • All public or private gatherings of any number of people occurring outside a single household or living unit are prohibited, except as otherwise provided herein. Nothing in this Order prohibits the gathering of members of a household or living unit (an apartment or house for use by one family).
  • Restaurants and beverage bars with or without drive-in or drive-through services and microbreweries, micro-distilleries, or wineries may only provide take out, delivery, or drive-through services as allowed by law.
  • Religious and worship services may only be provided by video and teleconference. All individuals must follow the Social Distancing Guidelines as set forth by the CDC, including the six-foot social distancing.
  • All elective medical, surgical, and dental procedures are prohibited anywhere in Denton County. Hospitals, ambulatory surgery centers, dental offices, and other medical facilities are directed to identify procedures that are deemed “elective” by assessing which procedures can be postponed or canceled based on patient risk considering the emergency need for the redirection of resources to COVID-19 response.
To help our residents understand the specifics and what is included in “essential activities” and “essential businesses,” we created graphics to share on our social media channels.
what is an essential activity   What is an essential business
We have created a communication working group with Laurie Mullens, Andrew Boyd, Commander Morrison, Corporal Harney, Charlene Seidl, and Andra Foreman. The group is working together in the creation of COVID-19 messaging and initiatives. Stay tuned for activities to keep the community engaged and provide a connection to each other. 
Fire Department
In an effort to stay informed on the latest information with regard to the COVID-19 virus, Fire Chief Michael Thomson was part of three Denton County Emergency Management conference calls and one call with the Texas Department of Health and Services this week.  Then on Wednesday, the White House organized a conference call with the Surgeon General and city level Emergency Managers.  Fire Chief Thomson and Assistant Chief Collier participated in this call where the Surgeon General discussed the trends they are seeing across the US with regard to the COVID-19 virus and the White House communicated a plan to increase the national stockpile of Personal Protective Equipment (PPE) and distribute the equipment to the State level.

You may have heard that health care professionals are only providing “non-elective” services during the “Stay at Home” mandate.  Along those lines, our Fire Department will, or course, be responding to emergency calls but will not be conducting car seat installations, CPR/AED classes or our weekly blood pressure checks at The Robert & Lee DuVall Community Center.  Also, our EMS crews will be enhancing their Personal Protective Equipment (PPE) when responding to medical calls.  Our normal protective gear consists of eye protection, N95 mask, and gloves.  We will now be adding a Tyvek suit to our protective gear.  The Fire Department wants you to know that if we show up wearing the enhanced gear, it DOES NOT mean that the patient(s) seeking our assistance have the COVID-19 virus.  We are using an abundance of caution so that our personnel remain healthy and ready to aid those who are in need of our services.
3.27.2020 FD - Enhanced PPE 
 C-Shift was called to aid Lake Cities Fire Department on a working structure fire in Hickory Creek on Thursday.  Our Engine crew were assigned to the fire attack line and assisted with extinguishing the fire.  Lewisville Fire Department was on call in our City while we assisted Lake Cities FD.
3.27.2020 FD - C Shift fire 
 Assistant Chief Collier completed three fire inspections reviews this week.

The Fire Department had the following Calls for Service for the week:
3.27.2020 FD - Calls for Service 
Public Works
Public Works staff met with several residents regarding drainage issues, easements and street repairs.

Work continues on the Street Improvement Project Phase 2. They paved Winding Creek this week and continuing the grading work on Oak Forest.

Work is continuing on the Tequesta project. Most of the off-site work has been completed. They have finished installing water lines, sewer lines and storm sewer. They have also finished the preliminary grading work. Crews are setting forms for the concrete curb and street.

As with other City facilities, Public Works has closed the Service Center to the residents on a walk-in basis. 
Drainage Division:
Corrected the back yard drainage improvements in the 900 block of Kimberlee Ln. 

3.27.2020 PW - Kimberlee
Met with the resident the 3400 block of Castlewood on drainage culverts.
Met with the resident in the 400 block of Longfellow on pool drains.
Cleared a blocked drainage culverts to achieve proper flow in the 100 block of Highland Lake. 
 3.27.2020 PW - Highland lake
Finished the drainage improvements in the 3200 block of Shadowwood.
3.27.2020 PW - Shadow wood
Met with the residents in the 400 block of Millwood on lot to lot flooding.  
3.27.2020 PW - Millwood 
Called in line locates for the upcoming Drainage improvements in the 100 block of Nowlin Dr.
Mowed the material bins in the 5001 block of 2499
Streets Division:
Poured concrete at 2708 Crestwood Ln. 
Pothole patching in various locations throughout the city. 
Delivered recycle carts to residents. 
Crack sealing asphalt segments throughout the city.
3.27.2020 PW - Crack Sealing 
Utility Division: 
All Utility Division personnel have been issued separate vehicles to achieve social distancing while traveling to work sites.
TV inspected sanitary and storm sewers.
Upgraded several potable water sample stations.
Continued monthly grease trap inspections.
Replaced meters with high usage and/or not communicating on the AMA system.
Replaced one 2” dead-end main automatic flusher on St. James.
Continued annual fire hydrant fire flow testing and preventative maintenance.
Performed meter rereads, water turn on/turn offs, and leak checks.
Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Maintenance Division:
Performed ten preventative maintenance / equipment services.
Replaced trailer light pigtail 
One battery replaced
Several small engine repairs
One tire replaced, one tire repaired
Replaced one lower ball joint

Building Permits:
Plans reviewed – 6
Permits issued to contractors/homeowners – 12
Permit applications submitted – 23

Code Enforcement:
Officer Beasley opened 27 new cases and closed 35.
Continue to monitor rights of way for bandit signage.
3.27.2020 PW - Coce  3.27.2020 PW - Code2 
Parks and Recreation
The Stay at Home order allows residents to leave their home to engage in outdoor activity as long as social distancing of 6 ft. is maintained, except for family units. You can easily maintain the required distance on our trails. Enjoy a little sunshine HV, at a safe distance of course! Andra Foreman and Bree Shamsy worked with Andrew Boyd to create a video that shows how our trails can accomodate 6 ft. separation. 
 Social Distancing - Highland Village
We are seeing so many creative and inspiring messages - on rocks, written in chalk, on windows and doors. 
3.27.2020 PR - Rock1   3.27.2020 PR - Rock2
 3.27.2020 PR  - Chalk Art
This week, all restrooms and drinking fountains continue to be closed and turned off.  In addition to that, the playgrounds have been closed as well.  All city administrative buildings have been closed but staff is available via phone or email.  Our contact information is posted online at and is also posted at the entrance of each administrative building.  Please fee free to reach out to any of our staff for assistance.  As of now, the parks and trails that have not been affected by the flood continue to remain open to the public.  Park and trail hours are as follows: Open 5:00 a.m. - Close 11:00 p.m. daily.  
The boat ramps at Pilot Knoll and Copperas Branch Park continue to be closed due to flooding.  Several camp sites and the entire day use portion at Pilot Knoll Park along with the Highland Village Road Boat House parking lot and access to Sunset Point Park continue to be closed due to flooding as well. 

All staff continue to perform routine maintenance throughout the park system.  
3.27.2020 PR - Maintenance 2  3.27.2020 PR -  Maintenance3 
 Staff performed the task of installing stone around the landscaping beds throughout Doubletree Ranch Park.  This will prevent the migration of the mulch into the trail and splash pad drains.
 3.27.2020 PR - DRP Rocks  3.27.2020 PR - DRP Rocks2
SPark Capital Improvement Projects:  
PFC Aaron M. Hudson Memorial Bridge Dedication Project
Staff continue to install the infrastructure at the PFC Aaron M. Hudson Memorial Bridge that is located at Doubletree Ranch Park.  They will continue to install the rest of the infrastructure in the following weeks. 
3.27.2020 PR - Hudson
Kids Kastle Rebuild Project
The orders issued by the state, county and city, continue to be in place so the build continues to be postponed.  Please stay tuned as completing this project as soon as the orders are lifted are still the goal of the city and community. Please stay tuned to city media outlets for updates regarding the build dates due to the COVID-19 orders.  You can find more information at about this project at  Staff is continues to seek corporate sponsorship and volunteers for this project.  If you’re interested in sponsoring or volunteering, please do not hesitate to contact us at 
Unity Park Plaza Project (Kids Kastle Area):
This week, Cole Construction poured the trail between the pavilion and the Kids Kastle entry monuments.  They will continue to work on this project weather pending.   
Copperas Branch Park Master Plan:
Staff has reviewed the master plan and noww plans to take it council for their recommendation for adoption at their meeting scheduled on April 28.  
Sunset Point Park Project:
The contactor continues to work on completing this project.  The contractor is awaiting the delivery of the solar powered security light.  It has been ordered and estimated delivery is two weeks from today. 
 Victoria Park Sidewalk Improvements Project:
Staff is in the process of reviewing the construction documents for the Victoria Park project.  After review, staff will return their comments to the design firm for adjustment.