City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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Sep 16

City Manager's Weekly Update

Posted on September 16, 2019 at 8:34 AM by Crystal Babcock

Business Updates
Now Open
Popdod, located at 2200 Justin Road (the former Jack in the Box building), is now open! They specialize in custom drinks, giving customers the opportunity to choose from a variety of fruit flavored soda bases, syrups, creams, and puree mix-ins. They also feature yummy treats from Flour Shop.

Certificates of Occupancy Under Review
  • Cathy Bennett & Associates, a law firm which will be located at 2300 Highland Village Road, Suites 460 and 470, has applied for their Certificate of Occupancy. 
  • Pharmacy Specialists, a closed door pharmacy that will not be open to the public, has applied for their Certificate of Occupancy for their location at 2140 Justin Road (the old Cheers building).

Under Construction
  • The construction at Planet Fitness continues in, what will be, their new location at 2240 Justin Road, Suite 1B next to The Painted Tree Marketplace.
  • Premier Pigments has continued construction at 2910 Justin Road. 
  • Delhi 6, which will occupy the Potbelly storefront in The Shops at Highland Village, has been busy working on the finish out. 
Marketing & Communications
Kids Kastle Design Day last Saturday was a success. The consultant, Laura Sehn with Play By Design, began by visiting Highland Village elementary schools on Friday, September 6 to gather ideas for the design of the new Kids Kastle playground. On Saturday, residents attending Design Day entered Briarhill Middle School to find hundreds of student drawings lining the walls of the gymnasium. Laura Sehn sought ideas for the re-design of the play area from the children in attendance and the parents. She then retreated to an office and began to draw the schematic design based on what she learned from children and parents. At 6:30 that evening residents returned to Briarhill Middle School for the design reveal. Ms. Sehn walked attendees through the design, calling out the elements requested by the community. It was fun to see the children’s faces light up as they realized their ideas were incorporated in the new design. We sold nearly $500 worth of the Kids Kastle Community Build Shirts which feature the logo made by Crystal Babcock.

Next steps for the Kids Kastle Community Build project includes receiving a 3D conceptual drawing of the design with costs associated, the request for volunteers to make up the committees that will help build the new play area, and seeking sponsorships. The demolition of the current Kids Kastle will likely take place in early November, after the Fall Festival Honoring Veterans. A pickup event for the existing personalized items in the structure will be held and announced on City websites and social media. is where residents can find all the information pertaining to the Kids Kastle Community Build Project.
9.13.2019 MC - DesignReveal
9.13.2019 MC - KK Shirt Sales
We continued our “Wednesday’s Waste Tip” article this week focusing on the option to upgrade to a 95 gallon recycling cart and what containers are allowed for garbage and recycling pickup. Residents seem to appreciate that we are providing this information. 

Ken Heerman, Laurie Mullens, Crystal Babcock, and I met to review the recommendations from BrandEra and determine the next steps in marketing the HVBA and our local businesses. 

The TXFallenPD Tribute Event Committee met again this week to continue working on the October 19 event. Early bird registration for the civilian 5K and bike race is open. Mr. Restore has joined us as sponsor of the silent auction. Susan Allen met with the committee to share her ideas for auction item donations and suggestions on marketing the auction. We are appreciative of Mr. Restore’s support! We also received a $10,000 sponsorship from an individual who has asked to remain anonymous. Dr. Gronberg has committed to spearheading the Wrap Highland Village in Blue ribbons again this year. Over the 12 years we have been hosting this fundraising event we are continually amazed by the support of our community!
9.13.2019 MC - RaceRegistration
Laurie Mullens and Andrew Boyd met with Digital Resources, Inc. to discuss their quote for upgrades to the Council Chambers and the broadcast and recording equipment.
Fire Department
The Highland Village Professional Firefighters Association participated in a charity softball game against the HVBSA coaches on September 7. The HVBSA coaches (home team) squeaked out a win in the last inning, winning 14-13. 

C Shift was dispatched to an outside gas leak earlier this week. A fencing company hit a gas line while digging post holes, fortunately there were no gas readings inside the home. Atmos arrived to clamp off the line and make the needed repairs. 

B Shift conducted blood pressure checks at the Robert & Lee DuVall Center. 

Chief Thomson attended the Denton County United Way Kickoff Breakfast on Friday. This event brings together county leaders from government, education, and nonprofit organizations to discuss the needs in the community and how the public and private sectors can partner together for solutions.  

Assistant Chief Collier and Driver/Operator Vince Jones completed 13 fire inspections. Additionally, Assistant Chief Collier completed one plan review. 

The Fire Department had the following Calls for Service:
9.13.2019 FD - Calls
Police Department
Corporal David Harney spent some time reading to the kindergarten students at Heritage Elementary. 
9.13.2019 PD - Harney
Last week was National Suicide Prevention Week. While there is no single cause for suicide, it frequently occurs when stressors and health issues converge creating a sense of hopelessness and despair. Studies have shown depression, which is often undiagnosed and/or untreated, to be one of the leading conditions associated with suicide. If someone you know is struggling with thoughts of suicide, here are some things you can do to help them:
  1. Take them seriously
  2.  Stay with them
  3. Remove any lethal means that may be in the vicinity.
  4. Call the National Suicide Prevention Lifeline at 800.273.8255
  5. Text TALK to 741741 to text with a trained crisis counselor from the Crisis Text Line for free 24/7.
  6. Escort them to an emergency room or a mental health services location. 

Angel Armor is donating complete body armor systems to the Police Department. The donation is part of a fundraising endeavor associated with the First Responder Bowl which takes place on December 30, 2019 at SMU Stadium. 

Justin Grove (Communications Supervisor Brenda Grove’s son) and his wife made lunch for all on duty public safety personnel on 9/11 to thank our first responders and remember the lives that were lost on that day 18 years ago. 
Public Works
Public Works staff met with residents to discuss sidewalk, drainage, and street issues.

Staff met with representatives from BW2 Engineering, Inc. to discuss Public Works projects.

The City’s paving contractor, Pavecon, is finishing the paving work on Rosedale Street, Snowdon Court, Sheldon Court, and Ranier Court. They have also started reconstruction on Catesby Place. 

Reynolds Asphalt has finished the 2019 Overlay Project which included Longfellow Drive, Whittier Street, Whittier Court, Lanier Way, Sandberg Place, and North Oak Forest Drive. 

Streets Division
  • Continued concrete curb repairs on Village Tree Drive. 
9.13.2019 Streets - Village Tree
  • Completed concrete sidewalk repairs on Briarhill Boulevard. 
9.13.2019 Streets - Briarhill
  • Delivered recycle carts to residents. 
  • Patched potholes in various locations throughout the City.
  • Continued street repairs on Moran Drive following the completion of water leak repairs made.
  • Cleaned the guard rail area near the boat docks on Highland Village Road.

Drainage Division
  • Collected mosquito traps at various locations throughout the City for testing. 
  • Completed the drainage improvements in the 400 block of Post Oak Drive.
9.13.2019 Drainage - Post Oak
  • Compacted the ditch line after the storm water infrastructure was repaired in the 400 block of Moran Drive. 
9.13.2019 Drainage - Moran
  • Removed weeds and debris from the drainage easement in the 700 block of Ashley Court.
  • Met with a resident in the 800 block of Lake Haven Drive regarding standing water in the drainage discharge point.
  • Deployed line locates for barrow ditch cleaning in the 200 block of Lake Vista West.
  • Mowed and trimmed weeds at the material storage bins at the Southwood Storage Yard.

Utilities Division
  • Hydro-excavated to repair a water main break in the 2500 block of Rosedale Drive.
  • Performed smoke testing on sanitary sewer mains to reveal issues on mains and lateral lines in Lift Station Basin 10. 
9.13.2019 Utilities - Smoke Testing
  • Repaired several property line clean outs and sanitary sewer manholes which were found during the smoke testing. 
  • Set up our new street saw trailer which will allow us to do our own concrete and asphalt cutting for repairs in the street.
9.13.2019 Utilities - Trailer
  • Replaced a section of sidewalk where a curb stop was recently replaced. 
9.13.2019 Utilities - SW
  • Flushed 4,000 linear feet of sanitary sewer mains performing 30 day sewer line maintenance.
  • Completed flushing dead end water main blow-offs as a monthly TCEQ mandated program.
  • Replaced several dilapidated water meter boxes and set to grade.
  • Performed customer service inspections on several commercial businesses
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Maintenance Division
  • Performed ten preventive maintenance and equipment services.
  • Replaced two tires.
  • Replaced two motor mounts.
  • Replaced one battery.
  • One A/C hose replaced.
  • Replaced a rubber floor mat.
9.13.2019 Maint - Floor
  • Replaced front rotors and brake pads. 
9.13.2019 Maint - Brakes
  • Replaced a spot light.

Code Enforcement Division
  • Responded to citizen complaints.
  • Opened 26 cases and closed 35.
  • Removed bandit signs.
  • Lance Beasley completed storm water inspector class.
9.13.2019 Code - Cases
9.13.2019 Code - Violations
Community Services Division
Building Permits (All)
Plans Reviewed - 12
Permits Issued - 47
Permit Applications Accepted/Submitted - 44
Parks & Recreation
The fall kickball league continued on Wednesday evening at Unity Park. 

Senior All-Stars
Monday: Assorted Card Games - Dealer’s Choice, Spades in the Library
Tuesday: Assorted Card Games - Dealer’s Choice, Dominoes, 42 
Thursday: Assorted Card Games - Dealer’s Choice, Bridge, Rummikub

On Tuesday, 20 Senior All-Stars went to see the Texas Rangers at one of their final games at Globe Life Park. The All-Stars sat comfortably in the all you can eat section above right field as the Rangers took on the Tampa Bay Rays. Although the Rangers lost, the All-Stars are excited to watch the Rangers play in the new Globe Life Field next year!
9.13.2019 Parks - SAS Rangers1
Special Events
Concerts in the Park
The next Concert in the Park will be on Saturday, September 21 with Blaze of Glory (the Bon Jovi Experience) at Doubletree Ranch Park. The concert will begin at 7:00 p.m., and the splash pad will stay on until 9:00 p.m. We will have Kona Ice, Pokey O’s Cookies & Ice Cream, and Munchies Food Truck on site serving up delicious food and desserts! Mark your calendars now and be sure to head over to Doubletree Ranch Park on September 21!

The final Concert in the Park will take place on October 5 with King George (a George Strait tribute). 

Community Education Classes
Private Yoga Classes are offered by certified Yoga Instructor, Rachel Swan, at the Robert & Lee DuVall Center. To schedule your private class, please contact Rachel Swan at (214) 641-4236 or

Fit4Mom is held on Tuesdays from 9:30 a.m. - 10:30 a.m. at Unity Park and on Mondays and Wednesdays from 9:30 a.m. - 10:30 a.m. at Doubletree Ranch Park.

Camp Gladiator is held at Unity Park on Monday, Tuesday, and Thursday at 8:30 a.m.; at Doubletree Ranch Park on Monday, Wednesday, and Friday at 7:45 a.m.; as well as on Monday and Wednesday at 5:00 p.m., 6:15 p.m., and 7:30 p.m. at Doubletree Ranch Park.
9.13.2019 Parks - CG1
9.13.2019 Parks - CG2
Tai Chi Gung is held Mondays from 12:00 p.m. - 1:00 p.m. and Thursdays from 10:30 a.m. - 11:30 a.m. at the Robert & Lee DuVall Center free of charge.

Outdoor Recreational Pickleball open court is available at Unity Park. Pickleball nets and balls are located on-site for set up. All ages are welcome to play free of charge and residency is not required. Don’t forget to bring your paddle!

Indoor Recreational Pickleball open court is available weekly on Monday, Tuesday, and Thursday from 1:00 p.m. - 4:00 p.m. at the Robert & Lee DuVall Center. All ages are welcome to play free of charge and residency is not required.

Stand Up Paddle Boarding is located at Pilot Knoll Park. You can rent paddle boards, do SUP Yoga, Full Moon Paddles, and much more! Follow Bluet SUP on social media for the most up-to-date information or contact
9.13.2019 Parks - SUP
Human Resources
Benefits open enrollment ended last week. The Human Resources Department has been busy verifying all of the changes.