City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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Jun 24

City Manager's Weekly Update

Posted on June 24, 2019 at 8:17 AM by Crystal Babcock

On Tuesday, I attended the Denton County Commissioners Court meeting as they honored Charles Emery for his years of dedicated service to the Denton County Transportation Authority (DCTA). Mr. Emery served as the Lewisville representative to the DCTA board as well as Board Chairman since its inception in 2002. In addition, the Commissioners Court recognized Elaine Emery for her many years of support.
6.21.2019 CM - Emery
Business Updates
Now Open
Lambeau’s America in The Shops at Highland Village opened on Tuesday, June 18. In James Verfuth’s third original concept eatery (he also owns Verf’s Grill and Tavern in Flower Mound and Shoal Creek Tavern in The Shops at Highland Village), you can sample menu items inspired by classic dishes associated with NFL team cities. Some of the items include chili cheese dogs from Michigan, Tennessee hot fried chicken, Arizona chimichangas, and chicken fried steak representing Texas to name a few. 

The Brass Tap, which is a full service craft beer bar, restaurant, and entertainment venue, is also open in The Shops at Highland Village. Be sure to try their fresh baked pretzel pieces served with queso and spicy brown mustard! 

Academy Mortgage in The Shops at Highland Village officially opened at the end of May. 

Teaholic Teahouse & Restaurant, located at 2940 Justin Road, Suite 100, is now open. 

Certificates of Occupancy Issued
  • Tiff’s Treats located in The Shops at Highland Village next to Lambeau’s America will open on July 6. 
  • Workout Anytime opened on June 14. They are located at 1952 Justin Road (next to Goody Goody). 
  • TX Smoke, previously Up in Smoke, is under new ownership in the same location. A new Certificate of Occupancy was issued reflecting the change in ownership. 

Certificates of Occupancy Under Review
  • Environmental Management Group will be located at 2300 Highland Village Road, Suite 3202.
  • Texan Allergy and Sinus Center submitted an application for their Certificate of Occupancy. They are currently working on the finish out in their location at 3170 Justin Road, Suite 403.
  • Nail 2 Tails, LLC is a dog grooming business that will be located at 2230 Justin Road, Suite 200.
  • The Highland Village Chevron has applied for a new Certificate of Occupancy due to a change in ownership. 

Under Construction
  • Pop Dod is working on the old Jack in the Box building at 2200 Justin Road. 
  • Olive Branch Tea Room is under construction inside Painted Tree Marketplace.
  • Planet Fitness was issued their demo permit to start demolition. They will be located next to Painted Tree Marketplace.
  • A new Escape Room is working on a space located at 1992 Justin Road. 
  • Premier Pigments will be located in the old Tutor Time Building on Justin Road.
Marketing & Communications
This week the Highland Village Business Association’s Foodie Friday segment features The Brass Tap in The Shops at Highland Village. Owners Dale and Anna Volley offer many different beers on tap and packaged along with delicious food and a warm atmosphere. Stop in and welcome them to Highland Village!
6.21.2019 MC - FFBrassTap
Mayor Wilcox, Deputy Mayor Pro Tem Fleming, Laurie Mullens, and Crystal Babcock attended the Flower Mound Chamber luncheon on Tuesday where Representative Tan Parker provided a legislative update.

Laurie Mullens attended the Lewisville Chamber Board of Directors meeting on Thursday. 
Fire Department
Crews were dispatched to two lightning strikes on Saturday morning. There was minor damage to one home resulting from the strikes. 

Continuing education taught by Lead II Excellence was held this week. They covered central nervous system (CNS) disorders. These monthly continuing education classes keep our crews current on the latest techniques, developments, skills, and technology in emergency medicine.

B Shift conducted blood pressure checks at the Robert & Lee DuVall Center.

A Shift completed hose testing in preparation for the new Engine, which has arrived in Texas and is currently in Denton. 

CPR/AED class was held on June 19, conducted by the Highland Village Professional Firefighters Association. These classes are open to residents of Highland Village and the surrounding area. 
6.21.2019 FD - CPR
A Shift was dispatched to a motor vehicle accident with a vehicle rollover on Wednesday. There were three vehicles involved in the accident, with one of the vehicles resting on its roof when crews arrived on scene. HVFD closed the roadway in order to clear the accident safely. There was no extraction required and everyone involved in the accident was assessed and found to have no injuries.

The Fire Department had the following Calls for Service:
6.21.2019 FD - Calls
Police Department
Chief Doug Reim, Chief Mark Stewart, Lieutenant Bobby Doyle, Communications Supervisor Brenda Grove, Sergeant Jered Cameron, and Sergeant David Pittinger attended training at DENCO in Lewisville this week. The basics of a Performance Improvement Program (PIP) was presented by D.J. Van Meter, Ph. D. PIP’s are a non-punitive means for dealing with employee performance deficiencies that are accepted by courts, arbitrators, civil review boards, and employees. They help to reduce the burden on management by placing the responsibility on the employee to improve, they reduce the basis for grievances because they are non-punitive methods for correcting performance related issues, and they provide a valid offense against claims of illegal discrimination. 

Communications Supervisor Brenda Grove attended a meeting with coworkers from the Fire Department, Police Department, the Finance Director, and the Information Services Director to discuss the current CAD system and how it logs response times for the Police and Fire Departments. 

Corporals David Harney and Anita Beaudreault attended training on teen suicide, which covered more than 13 Reasons Why teens consider suicide. The goal was to help therapists and professionals understand the risk factors involved in teen suicide; to learn about development issues during adolescent that could be related to suicidal thinking and behaviors; to learn about protocols, assessment, intervention, and treatment options; as well as the resources available to help at risk teens. 
Public Works
Public Works staff met with residents to discuss sidewalk, drainage, and street issues.

Staff met with representatives from BW2 Engineering, Inc. to discuss Public Works projects.

The management staff continued one-on-one meetings with employees to set up Lattice. 

Public Works staff attended budget meetings with the City Manager, Finance Director, and others to present the departmental budgets for Fiscal Year 2020 for divisions within the Public Works Department. 

Streets Division
  • The intersection at South Clearwater Drive and North Clearwater Drive as well as the boat slip parking lot, located at 700 Highland Village Road, are closed to thru traffic due to high water. 
  • Continued concrete street repairs at Copperas Branch Court.
6.21.2019 Streets - Copperas Branch Court
  • Continued asphalt street repairs on Longfellow Drive. 
  • Delivered recycle carts to residents.
  • Hauled spoiled materials from the storage lot to the dump.
  • Patched potholes in various locations throughout the City. 
6.21.2019 Streets - Pothole
  • Removed fallen trees and debris from the rights-of-way in various locations throughout the City. 
6.21.2019 Streets - Fairland
Drainage Division
  • Collected mosquito traps at various locations in the City for testing. 
  • Finished the drainage improvements on Windsor Court. 
6.21.2019 Drainage - Windsor
  • Watered new sod upon completion of drainage improvements made in the 400 block of Cannon Lane.
  • Began work on drainage improvements to be made in the 2400 block of Briarhill Boulevard.
  • Cleaned the barrow ditch located in the 2300 block of Briarhill Boulevard for proper flow.
6.21.2019 Drainage - Briarhill
  • Met with residents in the 600 block of Shasta Court to discuss a failing driveway culvert. 
6.21.2019 Drainage - Shasta
  • Cleaned the barrow ditch located on Highland Shores Boulevard behind the houses in the 2500 block of Rosedale Street.

Utilities Division
  • Greg Warren tested for his Class B Groundwater license at the TCEQ Region 4 office in Fort Worth.
  • TV inspected a sanitary sewer main in the 4100 block of Deer Creek in The Shops at Highland Village to determine there were no blockages or issues with the pipe. 
6.21.2019 Utilities - TV Inspection
  • Unstopped a sanitary sewer service in the 400 block of Duvall Boulevard.
  • Read water meters not acquisitioned by the automated metering system.
  • Performed annual meter route inspections to ensure meter boxes were fully exposed, marked with a blue hash mark on the curb, and endpoints were installed correctly.
  • Replaced several dilapidated meter boxes that were found during meter route inspections.
6.21.2019 Utilities - Meter Box 1
6.21.2019 Utilities - Meter Box 2
  • Installed two water meters for new homes in the Ladera development.
  • Located two areas of water and sanitary sewer infrastructure for contractors performing underground directional boring and excavations.
  • Performed customer service inspections on several commercial businesses.
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Maintenance Division
  • Performed eight preventive maintenance and equipment services.
6.21.2019 Maint - Service
  • Replaced eight tires and repaired one. 
  • Completed three state vehicle inspections.
  • Replaced one battery. 
  • Charged and tested another battery.
  • Repaired two chain saws.

Code Enforcement Division
  • Responded to citizen complaints.
  • Field training Lance Beasley. 
  • Issued six new cases.

Community Services Division
Building Permits (All)
Plans Reviewed - 14
Permits Issued - 29
Permit Applications Accepted/Submitted - 28
Parks & Recreation
The youth basketball league games will take place at Briarhill Middle School on Saturday.

Senior All-Stars
Monday: Assorted Card Games - Dealer’s Choice, Spades in the Library
Tuesday: Assorted Card Games - Dealer’s Choice, Dominoes, 42 
Thursday: Assorted Card Games - Dealer’s Choice, Bridge, Rummikub

On Thursday, 43 Senior All-Stars were treated to a delicious Meals on Wheels lunch consisting of ham and scalloped potatoes, lasagna, salad, and bread. After lunch, some of the All-Stars stayed to watch African Queen starring Humphrey Bogart and Katharine Hepburn.

Kids Kamp
This second week of Kids Kamp was Mad Scientist Week. We had 65 participants take field trips to the UNT Planetarium Sky Theater, the Perot Museum of Nature and Science, the Sci-Tech Discovery Center, and swimming at the Old Town Aquatic Park in Lewisville. 
6.21.2019 Parks - KK1
6.21.2019 Parks - KK2
Kids Kamp has also introduced Kids Yoga. On Wednesdays, Kids Kamp participants have the opportunity to take a yoga class with Certified Instructor Rachel Swan.
6.21.2019 Parks - KKYoga
The Run Club was in full swing this week with 14 participants! Winners for the week were Andrew J. (age 10) who ran the most laps with 38 laps (9.5 miles), Ben C. (age 9) and Christian S. (age 10) ran the second and third most laps with 35 and 34 laps respectively. All Run Club participants go home with a free kids meal from Snuffer’s Restaurant in Highland Village or a chicken sandwich from Chick-fil-A.

Community Education Classes
Private Yoga Classes are offered by certified Yoga Instructor, Rachel Swan, at the Robert & Lee DuVall Center. To schedule your private class, please contact Rachel Swan at (214) 641-4236 or

Fit4Mom is held on Tuesdays from 9:30 a.m. - 10:30 a.m. at Unity Park and on Mondays and Wednesdays from 9:30 a.m. - 10:30 a.m. at Doubletree Ranch Park. 
6.21.2019 Parks - Fit4Mom
Camp Gladiator is held at Unity Park on Monday, Tuesday, and Thursday at 8:30 a.m.; at Doubletree Ranch Park on Monday, Wednesday, and Friday at 7:45 a.m.; as well as on Monday and Wednesday at 5:00 p.m., 6:15 p.m., and 7:30 p.m. at Doubletree Ranch Park.
6.21.2019 Parks - CG1
6.21.2019 Parks - CG2
Tai Chi Gung is held Mondays from 12:00 p.m. - 1:00 p.m. and Thursdays from 10:30 a.m. - 11:30 a.m. at the Robert & Lee DuVall Center free of charge.

Outdoor Recreational Pickleball open court is available at Unity Park. Pickleball nets and balls are located on-site for set up. All ages are welcome to play free of charge and residency is not required. Don’t forget to bring your paddle!

Indoor Recreational Pickleball open court is available weekly on Monday, Tuesday, and Thursday from 1:00 p.m. - 4:00 p.m. at the Robert & Lee DuVall Center. All ages are welcome to play free of charge and residency is not required. 
Human Resources
The City of Highland Village went to the dogs on Friday for Take Your Dog to Work Day! We had several four legged friends join us including Buttercup, Stevie, Maybelle, and Whiskey. 
6.21.2019 HR - Buttercup
6.21.2019 HR - Stevie
6.21.2019 HR - Maybelle
6.21.2019 HR - Whiskey
Kerry Conrad held new hire orientation for Debra Taber this week. Debra is a new Communications Officer in the Police Department.
6.21.2019 HR - Taber