City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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May 13

City Manager's Weekly Update

Posted on May 13, 2019 at 8:22 AM by Crystal Babcock

Several Council members and staff attended the Annual Mayor’s Prayer Breakfast at Lakeland Baptist Church this week. The Prayer Breakfast is a time to honor God and pray for our community, state, and national leaders. Additionally, the keynote speaker this year was Dr. Tony Evans, the founder and senior pastor of Oak Cliff Bible Fellowship in Dallas. Dr. Evans spoke to the sold out crowd about being a good communicator, mixing in relatable stories and analogies with sports. 
5.10.2019 CM - DrEvans
5.10.2019 CM - Mayor

Business Updates
Under Construction
  • Lambeau’s America is renovating a portion of the old Patrizio’s space in The Shops at Highland Village. 
  • Academy Mortgage is also working on a space in The Shops at Highland Village. 
  • Premier Pigments will be located in the old Tutor Time Building on Justin Road.
  • Brass Tap is renovating a space in The Shops at Highland Village.
  • Painted Tree Tea Room is under construction inside Painted Tree Marketplace.
  • Tiffs Treats will be located in The Shops at Highland Village.
  • Workout Anytime is working on a space at 1952 Justin Road (next to Goody Goody).
  • Salerno’s, located in the Highland Village Town Center, is adding an outdoor seating area. 
  • Pop Dod is working on the old Jack in the Box building at 2200 Justin Road.
Marketing & Communications
We filmed the May Foodie Friday segment on Wednesday. This month we featured Snuffer’s in The Shops at Highland Village as part of their support of National Police Week. Snuffer’s provides 5% of the sale of their Back the Blue Burger to the Highland Village Police Department for the TXFallenPD Tribute Event on an on-going basis. In honor of National Police Week Snuffer’s will provide the HVPD a percentage of their total sales on Wednesday, May 15. We interviewed Snuffer’s manager, Justin Todar, and Corporal David Harney for the video.
5.10.2019 MC - SnuffersFoodie
The HVTV Update is on the move again! This time our hosts are at Fresco’s patio, which is a great location to watch the fireworks on June 1. A big thanks to Timi Grogan and Jessica MacLean for volunteering their time to host the Updates!
5.10.2019 MC - HVTVUpdate

Fire Department
Highland Village officially became a StormReady recognized city this week. StormReady uses a grassroots approach to help communities develop plans to handle all types of extreme weather. The program encourages communities to take a new, proactive approach in order to improve local hazardous weather operations by providing emergency managers with clear cut guidelines on how to improve their hazardous weather operations. 
5.10.2019 FD - StormReady
On Tuesday, students from Highland Village Elementary stopped by the Fire Station on Tuesday for a tour. After our Communications Officers welcomed the group with a tone out, C Shift gave them a tour of the station and apparatus.
5.10.2019 FD - HVElem
Firefighter/Paramedics Lacy, Ford, and Duke participated in the Christian Community Action (CCA) Sporting Clay Tourney at the Dallas Gun Club on Tuesday. Our HVFD team was sponsored by Nick Panza who is a resident and business owner. 
5.10.2019 FD - CCATourney
Chief Thomson, Assistant Chief Collier, Assistant Chief Nokes, and all three shifts attended active shooter training this week in Lewisville. The training was held at the Lewisville Fire Department’s training field and was conducted by the Lewisville Police and Fire Departments.

Assistant Chief Collier attended the monthly Fire Prevention Association of North Texas (FPANT) meeting on Wednesday. The speaker at this month’s meeting was Gabriel Cabrera, City of Dallas Assistant Fire Protection Engineer. He spoke about Plan Reviews for Hazardous Materials. 

Assistant Chief Collier completed eight fire inspections this week.

The Fire Department had the following Calls for Service:
5.10.2019 FD - Calls
Police Department
The Police Department conducted the first half of our annual In-service Training for the Field Operations Division. Topics this year included Emergency Care Attendant (ECA) protocols, Records and Property, Dispatch update and procedures, Use of Force updates, AOR Contacts, Rapid Response Training, Peel Principles, and Civilian Interaction Training. This annual training changes as our needs change and includes training topics required by the Texas Commission on Law Enforcement (TCOLE).
5.10.2019 PD - Training
Several members of the Police Department attended the Special Olympics of Texas Inaugural Breakfast with Champions. Law Enforcement Officers, athletes, and supporters came together for a fun and exciting morning full of entertainment and inspiration. The Breakfast with Champions also raised awareness and funds for Special Olympics of Texas athletes.
 5.10.2019 PD - Breakfast1 5.10.2019 PD - Breakfast2
Two of our newest Communications Officers, Briana Sanchez and Debra Taber, started the Basic Telecommunicator Academy at DENCO this week. This six-week academy allows new hires to complete all basic licensing courses for TCOLE credit. Courses include Basic Telecommunicator, NCIC/TCIC Full Access, NLETS/TLETS, Crisis Communications, DPS Missing Person Advisory Programs, 9-1-1 & TTY Caller, APCO Fire Communications, CPR, Ethics for Telecommunicators, Priority Dispatch Emergency Medical Certification, Customer Service, and Stress Management. On the final day of the academy, students will take their state exam.

Corporal Anita Beaudreault took students from Highland Village Elementary on a tour of the Police Department. 

National Police Week is May 11 through May 16, 2019. It is a time for communities across the United States to remember and honor the lives of Police Officers killed in the line of duty. Families of those killed in the line of duty make their way to Washington, D.C. for the week-long celebration honoring their loved ones. A Candlelight Vigil will be held on the evening of May 13, where the newly-engraved names on the Law Enforcement Officers Memorial will be formally dedicated. National Peace Officers Memorial Day was designated as May 15 by President John F. Kennedy in 1962. On that day, a Memorial Service will be held in Washington, D.C. which will be followed by the Wreath Laying Ceremony. Across the country, cities and communities (including Highland Village) will fly their flags at half-staff in remembrance of those we have lost. 
Public Works
Public Works staff met with residents to discuss sidewalk, drainage, and street issues.

Public Works staff met with representatives from BW2 Engineering, Inc. to discuss Public Works projects.

The management staff continued one-on-one meetings with employees to set up Lattice.

Public Works held a pre-construction meeting with Duro-Last Roofing for the low sloped roof located at City Hall. The contractor is anticipated to mobilize next week with the project anticipated to take approximately three to four weeks (weather permitting).

Streets Division
  • The intersection at South Clearwater Drive and North Clearwater Drive is closed to thru traffic due to high water. 
5.10.2019 Streets - Road Closed
  • Continued concrete street repairs at Copperas Branch Court and Woodside Court.
  • Continued asphalt street repairs on Lanier Way, Longfellow Drive, and Whittier Street.
5.10.2019 Streets - Lanier
  • Delivered recycle carts to residents. 
  • Conducting a sign and pavement marking inventory and replacement schedule throughout the City.
  • Patched potholes in various locations throughout the City. 
5.10.2019 Streets - Potholes
  • Trimmed trees from the right-of-way in various locations. 
5.10.2019 Streets - Trimming
Drainage Division
  • Cleared the creek crossings after the rain we received.
  • Met with residents in the 3200 block of Northwood Drive to discuss running water from a neighbor.
  • Met with a resident regarding running water caused by a blocked culvert in the 100 block of Brookdale Street. 
5.10.2019 Drainage - Brookdale
  • Graded the drainage easement to flow properly in the 2500 block of Woodside Drive. 
5.10.2019 Drainage - Woodside
  • Met with a resident regarding water from the drainage easement in the 2600 block of Woodside Drive. 
  • Graded the drainage easement to flow properly at Lot 6 on Red River Circle.
5.10.2019 Drainage - RedRiver
  • Spoke with a resident in the 700 block of Ashley Court about standing water in the backyard.

Utilities Division
  • Flushed dead end water main blow-offs as a monthly TCEQ mandated program.
  • TV inspected a sanitary sewer service and located the broken pipe in the 700 block of Winding Bend Circle.
5.10.2019 Utilities - TVInspection
  • Performed 12 water meter cut-offs for delinquent water service accounts.
  • Performed annual meter route inspections to ensure meter boxes are fully exposed, marked with a blue hash mark on the curb, and endpoints installed correctly.
  • Replaced several dilapidated meter boxes that were found during meter route inspections.
5.10.2019 Utilities - MeterBoxes
  • Performed fire hydrant maintenance and flow tested several fire hydrants. 
  • Performed customer service inspections on several commercial businesses.
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Code Enforcement Division
  • The current compliance rate is approximately 90%.
  • Areas of Responsibility one and two were swept proactively.
  • Responded to citizen complaints.
  • Continuing the vacant property inventory process.

Maintenance Division
  • Performed seven preventive maintenance and equipment services. 
5.10.2019 Maint - Service
  • Replaced four tires. 
5.10.2019 Maint - Tire
  • Made hose reel repairs on a flusher truck.
  • Repaired one tail light.
  • Completed one state vehicle inspection.

Community Services Division
Building Permits (All)
Plans Reviewed - 9
Permits Issued - 35
Permit Applications Accepted/Submitted - 31
Parks & Recreation
Park Staff
All Parks
Staff has prepared the soccer, football, and baseball fields for games this season. 

Staff hosted a work order meeting with personnel from the City of Lewisville Parks & Recreation Department.
5.10.2019 Parks - WorkOrder
Parks Capital Improvement Projects
Victoria Park Track Replacement
BW2 Engineers continue to work on the design of the project. 

Highland Village Road Sidewalk
BW2 Engineers continue to work on the design of the sidewalk. 

Unity Park
Halff Associates is in the design process for the Pond Expansion project.

Staff met to discuss the RFQ’s submitted and formulate a plan to conduct interviews with the potential design firms.
5.10.2019 Parks - KKRFQ
North Rock Construction continues work on the softball field. They have been rough grading the entire site as well as installing the rough conduit and pouring concrete. The softball field project is expected to take 180 calendar days (pending weather). Staff has been meeting with North Rock Construction and Halff Associates throughout the process to ensure that the project stays on schedule.
5.10.2019 Parks - Softball1
5.10.2019 Parks - Softball2
Copperas Branch Park
Staff, along with representatives from la terra studios, continue to gather information for the Copperas Branch Park Master Plan. The next chance to give input will be on May 18 from 9:00 a.m. until 11:00 a.m. during the Walk the Park event at Copperas Branch Park. This event gives interested parties a chance to walk the site with staff to provide ideas that they would like to see in the master plan.
5.10.2019 Parks - WalkthePark
Staff continues to seek online community engagement for the Master Plan via Speak Up HV. We know better decision are made when our community provides input, and the City wants to make that as easy as possible. You can contribute your ideas and ask questions at times that work best for you.

Chapel Hill Estates Trail Connection 
Staff is working with BW2 for the design of this project which will connect Castlewood Trail (on the west side of FM 2499 pedestrian tunnel) to Chapel Hill Estates along the southbound side of FM 2499.

Sunset Point Park
Staff has submitted a permit application to USACE for this project.

Doubletree Ranch Park to DCTA Train Station Pedestrian Connection
The southern section (south of the pond) is closed to the public due to the construction of the pedestrian bridge that will provide access from Doubletree Ranch Park to the DCTA Train Station. We anticipate that it will be complete and open to the public by the end of this month. 

Doubletree Ranch Park
Staff coordinated the installation of the large shade structure at Doubletree Ranch Park. They also repaired the surface on the splash pad.
5.10.2019 Parks - DRPShade
5.10.2019 Parks - DRPSplashPad
Senior All-Stars
Monday: Assorted Card Games - Dealer’s Choice, Spades in the Library
Tuesday: Assorted Card Games - Dealer’s Choice, Dominoes, 42 
Thursday: Assorted Card Games - Dealer’s Choice, Bridge, Rummikub

On Thursday, 20 Senior All-Stars enjoyed a Lunch and Learn with Dr. Joe DiDuro. The All-Stars had sandwiches, a pickle, and sweet tea as they listened to Dr. Joe talk about The Older Couples Guide to More Brain Power. Dr. Joe also talked about research and scientific advances in regards to Alzheimer’s and Dementia.
5.10.2019 Parks - SASLunch
Later that evening, 19 Senior All-Stars went to the Fort Worth Botanical Gardens for Lanterns in the Garden. Before making it to the Botanical Garden, the All-Stars stopped at Fred’s Texas Café for dinner.
5.10.2019 Parks - Freds
 5.10.2019 Parks - Lanterns
Upcoming Special Events
It’s that time of year! Bring the family out to Movies in the Park at Doubletree Ranch Park next Friday for the classic Honey, I Shrunk the Kids. Kona Ice will be on hand and the Splash Pad will have extended hours. There is no entry fee, so grab your lawn chairs and blankets and head to Doubletree Ranch Park. Movies will begin at dusk (approximately 8:15 p.m.). 

Community Education Classes
Private Yoga Classes are offered by certified Yoga Instructor, Rachel Swan, at the Robert & Lee DuVall Center. To schedule your private class, please contact Rachel Swan at (214) 641-4236 or

Fit4Mom is held on Tuesdays from 9:30 a.m. - 10:30 a.m. at Unity Park and on Mondays and Wednesdays from 9:30 a.m. - 10:30 a.m. at Doubletree Ranch Park. 

Camp Gladiator is held at Unity Park on Monday, Tuesday, and Thursday at 8:30 a.m.; at Doubletree Ranch Park on Monday, Wednesday, and Friday at 7:45 a.m.; as well as on Monday and Wednesday at 5:00 p.m., 6:15 p.m., and 7:30 p.m. at Doubletree Ranch Park.
5.10.2019 Parks - CG
Tai Chi Gung is held Mondays from 12:00 p.m. - 1:00 p.m. and Thursdays from 10:30 a.m. - 11:30 a.m. at the Robert & Lee DuVall Center free of charge.

Outdoor Recreational Pickleball open court is available at Unity Park. Pickleball nets and balls are located on-site for set up. All ages are welcome to play free of charge and residency is not required. Don’t forget to bring your paddle!

Indoor Recreational Pickleball open court is available weekly on Monday, Tuesday, and Thursday from 1:00 p.m. - 4:00 p.m. at the Robert & Lee DuVall Center. All ages are welcome to play free of charge and residency is not required. 
Human Resources
The Safety Committee met with Courtney Sturgeon with Texas Municipal League Intergovernmental Risk Pool (TMLIRP) on Tuesday. She talked to the group about free safety training options through TMLIRP. Following the meeting, the committee inspected all City facilities. 

Kerry Conrad held new hire orientation for Communications Officer Penny Loyd. 

Melissa Meadows, Cigna Wellness Consultant, held an employee lunch and learn on Wednesday. She discussed mindfulness and how being mindful can help with common health issues like weight gain and stress management.