City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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Apr 29

City Manager's Weekly Update

Posted on April 29, 2019 at 10:01 AM by Crystal Babcock

We said farewell and thank you to Mayor Pro Tem Fred Busche on Tuesday. Mayor Pro Tem Busche has served our community for many years and has been a strong advocate for Highland Village. He was elected to City Council in May of 2012 after previously serving on Council from 2001 to 2007. During his recent tenure on Council, he has also served on the Highland Village Community Development Corporation and more recently, the Animal Shelter Advisory Committee. Prior to serving on Council, Fred served on the Highland Village Planning and Zoning Commission and was the County appointed board member to the Denton County Transportation Authority. He was an advocate of the City developing a GIS system, which has been a tremendous benefit to Highland Village in planning and infrastructure projects. I was honored to be able to present Fred with a United States Flag that flew at one of our City facilities. I know we will see Fred around as he is an avid walker of our trail system!
4.26.19 CM - Mike and Busche
4.26.19 CM - Mayor and Busche 
Business Updates
Under Construction
  • Lambeau’s America - they are leasing a portion of the old Patrizio’s space in The Shops at Highland Village. 
  • Academy Mortgage - in The Shops at Highland Village. 
  • Premier Pigments - the old Tutor Time Building on Justin Road.
  • Brass Tap - in The Shops at Highland Village.
  • Painted Tree Tea Room, located in the Painted Tree Marketplace.
  • Tiffs Treats - will be located in The Shops at Highland Village.
  • Workout Anytime - 1952 Justin Road (next to Goody Goody).
  • Salerno’s, located in the Highland Village Town Center, is adding an outdoor seating area.
Marketing & Communications
We have seen an up-tick in site registrations and idea postings on since the Copperas Branch Park Master Plan kick off meeting last week. We are continuing to inform residents and encourage their input on the site. The site offers some great analytical tools for staff. We are seeing those who are contributing ideas are from different areas within the City, with the majority from the northeast and central portions of the City. Remember, is the location for all ideas and information related to the Copperas Branch Park Master Plan. 

TXFallenPD committee members met on Thursday to continue to the momentum from the Texas Police Chiefs Association conference last week. The committee is gearing up to sell Memorial Shirts and share information about the event on the Lone Star Corvette Classic at Texas Motor Speedway on May 18.
Fire Department
The Fire Department implemented its new severe weather monitoring system, Accuweather, this week. This provides us with 24 hour access to a meteorologist and up-to-the-minute severe weather alerts, and provides us with the ability to better prepare for the City’s special events by giving us more accurate weather forecasting.

We had a special guest in Highland Village on April 20, the Easter Bunny! Since he was on his way to the Annual Easter Egg Hunt, we gave him a ride on the Fire Engine.
4.26.19 FD - Easter Bunny
All three shifts participated in a special physical fitness training course this week. Personal trainer, Joseph Paramore spent the morning with the shifts giving them some tips on improving their physical fitness routine.
4.26.19 FD - Fitness
4.26.19 FD - Fitness2
At Tuesday night’s City Council meeting, presentations were made to both Captain Tony Sorsby and Driver/Operator Derek Doyle. Captain Sorsby was presented with his diploma for completing the Managing Officer Program through the National Fire Academy (NFA). This multi-year curriculum emphasizes change management, risk reduction, and adaptive leadership in the fire service. It is an arduous process that requires a minimum of five in-state management and/or leadership courses, an Associates Degree from an accredited institution, multiple state and national certifications, and a letter from the Fire Chief supporting admission.  Over the course of two years, Captain Sorsby spent five weeks at the NFA campus in Emmitsburg, Maryland completing ten additional leadership courses as well as a community-based capstone project.
4.26.19 FD - Sorsby
Derek Doyle promoted from Firefighter/Paramedic to Driver/Operator in March of this year. He was administered his Oath of Office by Mayor Wilcox and had his badge was pinned on by his wife, Lauren. His father, who is with Lake Cities Fire Department, was in attendance for the ceremony as well. Earlier in the day, Driver/Operator Doyle was presented with the First Responder of the Month Award at the Lewisville Chamber of Commerce’s Partnership Luncheon.
4.26.19 FD - Doyle
4.26.19 FD - Doyle 1st Responder Award
Congratulations to Captain Sorsby and Driver/Operator Doyle on their great accomplishments.

C Shift conducted blood pressure checks at the Robert & Lee DuVall Center.

A Shift attended the Heritage Elementary Career on Wheels Day and brought the Fire Engine and Medic. They answered questions from the kids about careers in the fire service and showed them the apparatus. 
4.26.19 FD - Heritage Elem
Assistant Chief Collier completed nine fire inspections this week.
Police Department
Our newest Communications Officer, Penny Loyd, started on April 22. 

April 23 was National Lost Dog Awareness Day. It's an important reminder to microchip your pets and keep your contact information updated. These simple tasks will help get your pets back to you safely and quickly if they get lost. 

The Police Department is currently in the process of selecting additional Firearms Instructors for the Department. Firearms Instructors are responsible for weapon training, inspections, and maintenance. Applicants appears before a selection board this week. The process is expected to be complete by May. 

Corporal Travis Flowers was recognized by the Lewisville Chamber of Commerce at their monthly luncheon as First Responder of the Month, sponsored by Trusted ER of Coppell.
4.26.19 PD - Flowers 1st Responder Award
The Police Department conducted a state mandated class over the use of Body Worn Cameras.
4.26.19 PD - Body Cam Class

Public Works
Public Works staff met with residents to discuss sidewalk, drainage, and street issues.

Staff met with representatives from BW2 Engineering, Inc. to discuss Public Works projects.

The management staff continued one-on-one meetings with employees to set up Lattice. 

Public Works participated in the Heritage Elementary Career on Wheels Day. 
4.26.19 PW - Heritage 1
4.26.19 PW - Heritage 3
Streets Division
  • Began emergency street repairs on DuVall Boulevard due to sink hole caused by storm drain pipe separation. 
4.26.19 PW - Duvall Street Repair
  • Cleared storm debris from Lakeland Drive. 
4.26.19 PW - Lakeland Debris Removal
  • Continued asphalt street repairs on Lanier Way, Longfellow Drive, and Whittier Street. 
4.26.19 PW - Street Closure
  • Closed Clearwater and Edgewater due to flooding. 
  • Delivered several recycle carts to various residences. 
  • Patched potholes in various locations throughout the City. 
  • Began concrete repairs in the Cheers parking lot after Utilities Division repaired a leak. 

Drainage Division
  • Cleared creek crossings after the recent rain.
  • Spoke with a resident in the 400 block of Longfellow regarding replacing the sod in the barrow ditch cleaning project. 
4.26.19 PW - Longfellow
  • Met with a resident in the 3300 block of Castlewood regarding standing water in the drainage easement located behind the houses.
  • Repaired a sinkhole in the 300 block of DuVall Boulevard caused by a separation in the drainage pipe connecting the curb inlet.
4.26.19 PW - Duvall1
 4.26.19 PW - Duvall2
  • Performed pond maintenance on both the Quail Cove pond and the pond located behind Walmart.
4.26.19 PW - Walmart Pond
  • Graded the backyard drainage easement to flow properly in the 3200 block of Northwood Drive. 
  • Met with a resident regarding drainage from Highland Village Road. 
  • Met with a resident in the 300 block of Rockland Drive regarding water flowing from the street causing standing water in the basement. 
4.26.19 PW - Rockland
  • Removed debris from the drainage grate in the 200 block of Rockland Drive. 

Utilities Division
  • Replaced a curb stop in a driveway in the 500 block of Rosedale Street. 
4.26.19 PW - Curb Stop
  • TV inspected two sanitary sewer mains on Darlington Drive and Timbercrest Drive, and one storm drain pipe at DuVall Boulevard and Big Elm Street. 
4.26.19 PW - TV Inspection
  • Unstopped a sanitary sewer service in the 300 block of Mockingbird Drive and TV inspected the line to ensure there were no issues.
  • Performed grease trap inspections as a monthly TCEQ mandated program.
  • Located two areas of water and sanitary sewer infrastructure for contractors performing underground boring and excavations.
  • Flushed 3,600 linear feet while performing 60 day sewer line maintenance 
  • Performed annual meter route inspections to ensure meter boxes are fully exposed, marked with a blue hash mark on the curb, and endpoints are installed correctly.
  • Performed fire hydrant maintenance and flow tested several fire hydrants. 
  • Performed customer service inspections on several commercial businesses.
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Code Enforcement Division
  • The current compliance rate is approximately 90%.
  • Areas of Responsibility three and four were swept proactively. 
  • Responded to citizen complaints. 
  • Opened 20 new code cases and closed seven.
  • Began the vacant property inventory process. 
4.26.19 PW - CE Stats
4.26.19 PW - CE Stats2
Maintenance Division
  • Performed seven preventive maintenance and equipment services. 
  • Six batteries were replaced. 
4.26.19 PW - Batteries
  • Replaced four tires. 
  • Made repairs to a pull tarp. 
  • Repaired one tail light.
  • A contractor replaced the A/C unit in the IT server room at City Hall. 
  • Performed five state vehicle inspections and ten registration renewals. 

Community Development
Building Permits (All)
Plans Reviewed - 9
Permits Issued - 18
Permit Applications Accepted/Submitted - 22
Parks and Recreation
Adam Richter and Andra Foreman attended Sports Management School put on by the Texas Amateur Athletic Federation and Texas Recreation and Park Society in Arlington. Adam and Andra completed their second year of the school to become a TAAF Certified Professional Sports Manager (CPSM).Phil Lozano provided one of the educational sessions on Turf Management. 

The NFL Flag Football games continued on Saturday at Brazos Park. 

Senior All-Stars
Monday: Assorted Card Games - Dealer’s Choice, Spades in the Library
Tuesday: Assorted Card Games - Dealer’s Choice, Dominoes, 42 
Thursday: Assorted Card Games - Dealer’s Choice, Bridge, Rummikub

On Thursday, 25 Seniors All-Stars enjoyed a Lunch and Learn courtesy of Dr. Wyatt and his Flower Mound Dental staff complete with sandwiches. While eating, they learned about dental health and how it relates to maintaining good health overall. 

Special Events
The Annual Easter Egg Hunt was held on April 20 at Unity Park. The event was free to the public and included egg hunts for various age groups, pictures with the Easter Bunny, face painting (sponsored by Point Bank), children's games, and a bounce house. 
4.26.19 PR - Egg Hunt 1
4.26.19 PR - Egg Hunt 2
A Social Media Contest, sponsored by Primrose of Highland Village, was also held. Event attendees were encouraged to post their pictures from the event to either Facebook or Instagram using #hvparks. Several pictures were shared making it very tough on staff to pick the winner, however Cimr Magana's picture was chosen as the Social Media Contest winner. 
4.26.19 PR - SMC Winner Egg hunt
Community Education Classes
Private Yoga Classes are offered by certified Yoga Instructor, Rachel Swan, at the Robert & Lee DuVall Center. To schedule your private class, please contact Rachel Swan at (214) 641-4236 or

Fit4Mom is held on Tuesdays from 9:30 a.m. - 10:30 a.m. at Unity Park and on Mondays and Wednesdays from 9:30 a.m. - 10:30 a.m. at Doubletree Ranch Park. 

Camp Gladiator is held at Unity Park on Monday, Tuesday, and Thursday at 8:30 a.m.; at Doubletree Ranch Park on Monday, Wednesday, and Friday at 7:45 a.m.; as well as on Monday and Wednesday at 5:00 p.m., 6:15 p.m., and 7:30 p.m. at Doubletree Ranch Park.
4.26.19 PR - CG
4.26.19 PR - CG2
Tai Chi Gung is held Mondays from 12:00 p.m. - 1:00 p.m. and Thursdays from 10:30 a.m. - 11:30 a.m. at the Robert & Lee DuVall Center free of charge.

Outdoor Recreational Pickleball open court is available at Unity Park. Pickleball nets and balls are located on-site for set up. All ages are welcome to play free of charge and residency is not required. Don’t forget to bring your paddle!

Indoor Recreational Pickleball open court is available weekly on Monday, Tuesday, and Thursday from 1:00 p.m. - 4:00 p.m. at the Robert & Lee DuVall Center. All ages are welcome to play free of charge and residency is not required. 
Human Resources
The Human Resources Department held an informational quarterly luncheon for all Supervisors. Performance Management was covered and the performance review process in Lattice was launched. 

Kerry Conrad participated in a webinar hosted by Neogov over Optimizing Insight: Best Practices for Getting the Most out of Your Solution.

Kerry Conrad onboarded our new Communications Officer, Penny Loyd. 

Jana Onstead attended a worksite health round table discussion along with Mike Leavitt and Ken Heerman in Lewisville on Monday.

Our staff is committed to providing excellent service to our citizens and living by the values and mission that has been set forth. Please join us in congratulating these City of Highland Village employees with anniversaries in May. Thank you for your dedication to our community!
Cody Cline Utility Technician III 6 Years of Service
Clint Duke Firefighter/Paramedic 2 Years of Service
Clayton Grubbs Firefighter/Paramedic 2 Years of Service
David Harney Police Corporal 15 Years of Service
Sandra Johnston Municipal Court/Utility Billing Coordinator 3 Years of Service
Jose Lazo Drainage Technician III 9 Years of Service
Marcela Leggett Police Officer 6 Years of Service
Benjamin McKelvey Police Officer 2 Years of Service
Marcos Mejorado  Parks Irrigation/Project Specialist 9 Years of Service
Mark Stewart Assistant Police Chief 30 Years of Service