City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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Jan 14

City Manager's Weekly Update

Posted on January 14, 2019 at 8:10 AM by Crystal Babcock

Marketing & Communications
We held our first HVBA Luncheon of 2019 on Tuesday with over 70 people in attendance to hear our guest speaker, Kelly Fuhlman with the Disney Institute. The lunch was held at Elevation Church on FM 2499. We are so appreciative of Pastor Hamilton and his staff for allowing us to use their facility as well as all of their help!
1.11.2019 MC - Lunch1
1.11.2019 MC - Lunch2
On Wednesday Andrew Boyd and Laurie Mullens filmed the January Foodie Friday video at Palio’s Pizza Cafe in Highland Village. Watch for the video next Friday!
1.11.2019 MC - Palios Foodie
Fire Department
Interim Chief Nokes and Assistant Chief Collier attended a Leadership Symposium this week in Frisco. Leaders in the Fire Service Community received up-to-date leadership, management, safety, and budgeting training through Texas A&M Engineering Extension Service.

C Shift conducted blood pressure checks at the Robert & Lee DuVall Center. 

Chief Collier completed one Fire Inspection this week.

The Fire Department had the following Calls for Service this week:
1.11.2019 FD - Calls
Police Department
We welcomed Emily Nunley back to the Police Department as a Communications Officer on Monday. 

Chief Doug Reim and Corporal David Harney appeared on Good Morning Texas on Wednesday in partnership with Snuffer’s Restaurant. In support of National Law Enforcement Appreciation Day (January 9), Snuffer’s donated 15% of their sales that day to local Police Departments and/or Police Officer Associations. The Highland Village Police Department was on hand to support our Highland Village Snuffer’s Restaurant as well as to talk about the wonderful support they have shown us over the years with their continued involvement in the TXFallenPD Tribute Event. If you didn’t have a chance to go to Snuffer’s Restaurant on Wednesday, they are donating 5% of the proceeds from their Back the Blue Burger (which is delicious) to local Police Departments and/or Police Officer Associations this month! 
1.11.2019 PD - GMT1
1.11.2019 PD - GMT2
Corporal David Harney and Corporal Anita Sanchez were at Briarhill Middle School this week to teach our Law Enforcement Teaching Students (LETS) program. The program includes lessons on character building, bully prevention, addiction prevention, and a number of other relevant topics to today’s youth. They were able to teach approximately 300 seventh grade students. 

Communications Supervisor Brenda Grove met with Mission Critical and DENCO 9-1-1 in Lewisville about integration of our systems into the DENCO 9-1-1 emergency facility. In the event of an emergency situation that affects the operation of our Dispatch Center (and others), this facility would be utilized by all agencies in Denton County.

Communications Supervisor Brenda Grove completed the December 2018 audit for our Municipal Court Warrant entry. There were no discrepancies noted.

Chief Doug Reim, Assistant Chief Mark Stewart, Commander Sheri Morrison, Laurie Mullens, Crystal Babcock, Andrew Boyd, and Marketing Intern Nikhila Bulusu met this week to discuss the three year Communications Plan that the Marketing and Communications Department is working on. 

Communications Supervisor Brenda Grove, Lieutenant Bobby Doyle, Sunny Lindsey, Darla Pyron, and Andrew Chong met to discuss updates and preferences for the Patrol/Dispatch Vacation Watch Database. A revision will be coming shortly that will allow us to integrate Vacation Watches online for the officers on patrol.

Commander Sheri Morrison visited our Animal Shelter to take some new pictures of the animals available for adoption. The Animal Shelter staff is also working on auditing our process for controlled substances that are kept at the shelter.

Chief Doug Reim swore in Officer Zachary Forschen at the Council meeting on Tuesday. Officer Forschen is in the Field Training Program.
1.11.2019 PD - Forschen1
1.11.2019 PD - Forschen2
Assistant Chief Mark Stewart and Communications Supervisor Brenda Grove met with Interim Chief Travis Nokes to discuss response times.

Police Recruits Javier Noriega and Kristen Andrews are in the Police Academy at Tarrant County College.
Public Works
Public Works staff met with residents to discuss sidewalk, drainage, and storm damage issues.

Staff met with representatives from BW2 Engineering, Inc. to discuss Public Works projects and visit project sites.

The management staff continued one-on-one meetings with employees to set up Lattice.

Streets Division
  • The intersection at South Clearwater Drive and North Clearwater Drive is closed to thru traffic due to high water.
  • Completed concrete driveway repairs on Catlin Circle.
1.11.2019 Streets - Catlin1
1.11.2019 Streets - Catlin2
  • Continued asphalt street repairs on Lakeland Drive and Shasta Court.
  • Continued concrete street repairs on Copperas Branch Court.
  • Hauled construction spoil from the material storage lot to the dump. 
  • Patched potholes in various locations throughout the City.
1.11.2019 Streets - Pothole
Drainage Division
  • Cleared creek crossings after the rain systems that came through the area. 
  • Hauled construction spoils to the land fill.
  • Assisted the Street Division with pouring a driveway approach in the 300 block of Catlin Circle.
1.11.2019 Drainage - Catlin
  • Met with a resident in the 2600 block of Bierstadt Drive regarding issues with their French drains.
  • Contacted a resident in the 200 block of Pecan Street regarding a failing driveway culvert.
  • Located the storm water infrastructure in the 2200 block of FM 2499. 
  • Repaired a floating trash barrier in the detention pond located behind Walmart.
1.11.2019 Drainage - Walmart
Utilities Division
  • Removed a fire hydrant and installed a cap on the tee where a future soccer practice field will be implemented at Doubletree Ranch Park. 
1.11.2019 Utilities - FH Removal
  • Hydro-excavated to repair a water service leak in the 100 block of Bluebonnet Drive.
1.11.2019 Utilities - Service Leak
  • Unstopped a sanitary sewer service in the 600 block of Timbercrest Circle.
  • Dressed up several areas of previous water and sanitary sewer repairs and laid new sod. 
  • Flushed dead end water main blow-offs as a monthly TCEQ mandated program.
  • Repaired a fire hydrant on Remington Terrace.
  • Performed fire hydrant maintenance on several fire hydrants in the City.
  • Performed customer service inspections on several commercial businesses.
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Code Enforcement Division
  • AOR’s one and two were swept proactively.
  • Responded to citizen complaints.
  • Issued 12 notices.
  • Re-inspected and closed seven cases. 
1.11.2019 Code - Capture
Maintenance Division
  • Performed ten preventive maintenance and equipment services.
1.11.2019 Maint - Service
  • Completed four state inspections. 
  • Repaired two tires.
  • Replaced one head light.

Community Services Division
Building Permits (Commercial & Residential)
Plans Reviewed - 10
Permits Issued - 10
Permit Applications Accepted/Submitted - 29
Parks & Recreation
Senior All-Stars
Monday: Assorted Card Games - Dealer’s Choice, Spades in the Library
Tuesday: Assorted Card Games - Dealer’s Choice, Dominoes, 42 
Thursday: Assorted Card Games - Dealer’s Choice, Bridge, Rummikub

On Thursday, 22 Senior All-Stars attended the Lunch & Learn sponsored by Retired Seniors Volunteer Program (RSPV) of Denton County. They enjoyed sandwiches, chips, pickles, and dessert. The staff from RSVP talked about volunteer opportunities in Denton County and the benefits of volunteering.
1.11.2019 Parks - SAS Lunch
Upcoming Special Events
The next Date Night at Doubletree Ranch Park is Friday, January 18 at 7:00 p.m. for Game Night! For only $35 per couple you can enjoy a fun night away from the hustle and bustle. For more information, and to pre-register (required) contact Sarah Walker.

Community Education Classes
Private Yoga Classes are offered by certified Yoga Instructor, Rachel Swan, at the Robert & Lee DuVall Center. To schedule your private class, please contact Rachel Swan at (214) 641-4236 or

Fit4Mom is held on Tuesdays from 9:30 a.m. - 10:30 a.m. at Unity Park and on Wednesdays from 9:30 a.m. - 10:30 a.m. at Doubletree Ranch Park. 

Camp Gladiator is held at Unity Park on Monday, Tuesday, and Thursday at 8:30 a.m.; at Doubletree Ranch Park on Monday, Wednesday, and Friday at 7:45 a.m.; as well as on Monday and Wednesday at 5:00 p.m., 6:15 p.m., and 7:30 p.m. at Doubletree Ranch Park.
1.11.2019 Parks - CG1
1.11.2019 Parks - CG2 
Tai Chi Gung is held Mondays from 12:00 p.m. - 1:00 p.m. and Thursdays from 10:30 a.m. - 11:30 a.m. at the Robert & Lee DuVall Center free of charge.

Outdoor Recreational Pickleball open court is available at Unity Park. Pickleball nets and balls are located on-site for set up. All ages are welcome to play free of charge and residency is not required. Don’t forget to bring your paddle!

Indoor Recreational Pickleball open court is available weekly on Monday, Tuesday, and Thursday from 1:00 p.m. - 4:00 p.m. at the Robert & Lee DuVall Center. All ages are welcome to play free of charge and residency is not required.
Human Resources
Eunice Brogdon with ICMA met individually with employees regarding their retirement savings this week.

Jana Onstead conducted phone interviews for the Human Resources Generalist position.

Kimberly Lopez met with members of the Parks Department to train them on Lattice. 

Jana Onstead and Lieutenant Bobby Doyle met with TML representative Paul Christ on Wednesday. Mr. Christ conducted a security assessment of all City buildings.