City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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Nov 19

City Manager's Weekly Update

Posted on November 19, 2018 at 8:21 AM by Crystal Babcock

Marketing & Communications
On Friday, November 9 we had the privilege of honoring our local Veterans at the HVBA Salute our Veterans luncheon. The annual luncheon is a time of fellowship and camaraderie with other Veterans as well as the forum for awarding Congressional Commendations to five local Veterans by Congressman Michael Burgess. The highlight of the luncheon each year is the “Salute” where we pass the microphone around to all of the Veterans in attendance allowing them to introduce themselves and tell the attendees a little bit about their time in service. We are truly humbled and honored to host so many amazing Veterans at the luncheon.
11.16.2018 MC - SOV Salute
11.16.2018 MC - CVC Recipients
Our Veterans Day celebrations would not be complete without the bi-annual Honor our Veterans Ceremony. At the November 13 ceremony, the City recognized six truly remarkable Veterans:
  • Phillip Allen Barry, Navy, 1968 - 1978 
  • Roy Thomas Long, Navy, 1952 - 1956 
  • Paul Martinez, Sr., Navy, 1944 - 1946 
  • Paul Martinez, Jr., Air Force, 1966 - 1970 
  • Bill McMahon, Army, 1971 - 1973 
  • William R. Thorne, Air Force, 1958 - 1962

All six of the recipients are now enshrined on the Veterans Monument adjacent to the Inland Trail outside of the Municipal Complex. Thank you to the Marcus High School Air Force Junior ROTC for presenting the colors at the ceremony. Also, thank you to the Marcus High School A Cappella group Dually Noted for singing our nations National Anthem.
(Pictured left to right, top to bottom: Phillip Allen Barry; Family of Roy Thomas Long; Paul Martinez, Jr. and Family of Paul Martinez, Sr.; Family of William R. Thorne)
11.16.2018 MC - Barry
11.16.2018 MC - Long
11.16.2018 MC - Martinez
11.16.2018 MC - Thorne
Hillside Fine Grill in Highland Village is off to an amazing start. We stopped in this week to record the Foodie Friday video and at 2:30 in the afternoon the place was booming! Check it out in this edition of Foodie Friday.

Chief Nokes, Sgt. Pittinger, Laurie Mullens, and I attended The Shops at Highland Village tenant meeting on Thursday morning. We shared holiday safety information, fire inspection details, and information on the HVBA and our holiday marketing campaign, “Wrap it up in HV.”
Fire Department
The Fire Department conducted a Driver/Operator promotional exam on November 2.  Derek Doyle, Jack Lacy, Justin Moore, and Taylor Proefrock tested for the position. Derek Doyle made the list to promote to Driver/Operator when a position becomes available.

Chief Collier taught a class on Civic Duty to a third grade class at Heritage Elementary School on November 6.

A Shift provided mutual aid to Flower Mound while they worked a structure fire on November 9.

Interim Chief Nokes attended Paramedic Simulation Training in Plano on November 9. These training sessions include physician led scenarios targeting pediatric emergencies they are part of EMS continuing education.

EMS continuing education was conducted for each shift the week of November 12. The classes were taught by PHI Air Medical.

A Shift conducted blood pressure checks at The Robert & Lee DuVall Center. 

Chief Collier and Willis Sanchez completed 20 fire inspections and one plan review this week. Mr. Sanchez has secured a full time position with the Lewisville Fire Marshal’s office. We are sad to see him go, but wish him the best of luck in all of his future endeavors.  

The Fire Department had the following Calls for Service over the last two weeks:
11.16.2018 FD - Calls
Police Department
Administrative Manager Jasmine Hipp attended a meeting about the new wrecker service proposal on Thursday.

The Communications Unit had their quarterly meeting on Thursday. All Communications personnel attend these meetings and discuss pre-determined topics. This meeting included a visit from Chief Collier from the Fire Department.

Administrative Manager Jasmine Hipp has been conducting preliminary interviews for our open Records Technician position. Once this step has been completed, we will be scheduling oral boards with those applicants selected to move forward in the process.

Corporal David Harney and Corporal Anita Sanchez conducted training at DKH Academy on the Standard Response Protocol for them to use in their emergency response plans. 

Officer Mike Nelson and Sergeant David Pittinger had the chance to visit with Katie Andres on Thursday. She is from California visiting her Aunt and Uncle here in Highland Village. Katie loves all things Police and the guys had a great time visiting with her. 
11.16.2018 PD - Katie
For the next two months, you will notice that some of our officers are sporting a little more facial hair than usual. If you see an officer with a beard, this means that they donated money towards The Cure Starts Now to be able to do so. Michelle Bjornberg, a resident of Highland Village, lost her daughter to brain cancer six years ago. She now works with The Cure Starts Now to promote the need for juvenile cancer research and awareness. The Cure Starts Now has a November fundraising campaign, Beard It Up, that the Police Department is participating in to raise awareness and funds. As of today, the Police Department has raised right at $1,268. We encourage you to ask our officers about Beard It Up and The Cure Starts Now.
11.16.2018 PD - Beard
Officer Curtis Duncan-Pritchard and Officer Fabiola Ramirez are in their third, and final, phase of our Field Training Program. Once they have completed their training they will be on patrol. 

Corporal Anita Sanchez and Corporal Travis Flowers took the Texas Commission on Law Enforcement (TCOLE) Instructor course at Denco this week.

Officer Lazard was out on patrol at Doubletree Ranch Park when he stopped for a photo opportunity with the Camp Gladiator workout crew.
11.16.2018 PD - Lazard CG
Chief Reim attended the Breakfast with Champions meeting at the Renaissance Dallas Richardson Hotel on Thursday.

Senior Animal Care Officer Wes Fiddes attended the Texas Animal Control Association Conference in San Marcos this week. This conference brings together Animal Control Officers from all over the state and provides important continuing education for those in attendance.
Information Services Department
Work continued with the Fire Department and Dispatch to provide outdoor warning siren redundancy. When complete City personnel will have the ability to activate the sirens from multiple locations. 

The Information Services Director attended a leadership summit featuring bestselling author John Maxwell.

Several members of Information Services completed an in depth course in C# Programming, Microsoft Certified Solutions Associate (MCSA) certification course, and Microsoft Server 2016 Administration. 

Camera installation continued this week with the replacement of cameras in the jail, Pilot Knoll Park, and the water tower. In total, the City is replacing and/or adding 78 cameras.
11.16.2018 IS - WT Camera
The GIS Administrator, Darla Pyron, received a Proclamation from the Mayor for GIS Day. Darla also received recognition from the Council for progressing the program beyond maps into interactive analytics and mobile applications.
11.16.2018 IS - Darla
The Information Services team joined the Police Department, Fire Department, and myself to tour Denco 9-1-1’s new multi-jurisdictional dispatch center. 

Testing began for a new shift scheduling application for the Police Department. This new application was created by the Information Services team. 
11.16.2018 IS - PD Shifts
Public Works
Public Works staff met with residents to discuss sidewalk, drainage, and storm damage issues.

Staff met with representatives from BW2 Engineering, Inc. to discuss Public Works projects.

Public Works Management continued one-on-one meetings with employees to setup Lattice and begin setting goals for all employees.

Staff met with representatives from TML to discuss roofing projects at City facilities.

Streets Division
  • Continued concrete street repairs on Copperas Branch Court. 
11.16.2018 Streets - Copperas Branch
  • The intersection at South Clearwater Drive and North Clearwater Drive as well as the boat slip parking lot located at 700 Highland Village Road is closed to thru traffic due to high water.
  • Completed asphalt street repairs on Rockland Drive.
11.16.2018 Streets - Rockland Repair
  • Crack sealed Highland Village Road and Willow Creek Estates Drive.
11.16.2018 Streets - Willow Creek Estates
  • Patched potholes in various locations throughout the City. 
11.16.2018 Streets - UPM
  • Assisted with the delivery of recycling carts due to the transition from Waste Management to Community Waste Disposal.

Drainage Division
  • Installing a drainage conversion in the 500 block of Rosedale Street.
11.16.2018 Drainage - Rosedale
  • Raised a berm in the green belt area to prevent flooding in the 500 block of Rosedale Street.
11.16.2018 Drainage - Green Belt
  • Repaired erosion at the drainage easement located in the 3400 block of St. James Place.
11.16.2018 Drainage - St James
  • Making repairs to the pond aeration pump at the Quail Cove pond.

Utilities Division
  • Repaired two water service leaks in the 100 block of Willow Creek Estates and the 500 block of Snowdon Court.
11.16.2018 Utilities - Leak Repair
  • Dressed eight areas of previous water and sanitary sewer repairs and laid new sod.
11.16.2018 Utilities - Cleanup
  • TV inspected the sanitary sewer main on Turpin Drive to determine the number of taps for a future sewer main replacement.
  • Performed a field water meter accuracy test in the 3000 block of Whispering Oaks Drive.
  • Located two areas of water and sanitary sewer infrastructure for contractors performing excavations and directional boring.
  • Installed inflow protectors on 16 sanitary sewer manholes in the Wichita Estates subdivision.
  • Continued work at the Highland Shores Well Lot performing fence repairs and erosion control. 
  • Performed customer service inspections on several commercial businesses.
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Maintenance Division
  • Replaced two tires and made repairs to one.
  • Four batteries were replaced.
  • Performed 11 preventive maintenance and equipment services. 
11.16.2018 Maint - Service
  • Replaced two tail lights.
  • Performed six state inspections and six vehicle registration renewals.
  • Replaced the carburetors on street sanders.
11.16.2018 Maint - Sander
Code Enforcement
  • Areas of Responsibility 1 and 2 were swept proactively.
  • Responded to citizen complaints.
  • Issued a total of 13 notices.
  • Re-inspected and closed 60 violations.
11.16.2018 Code - Capture
Community Services Division
Building Permits (Commercial & Residential)
Plans Reviewed - 12
Permits Issued - 19
Permit Applications Accepted/Submitted - 31
Parks & Recreation
Senior All-Stars
Monday: Assorted Card Games - Dealer’s Choice, Spades in the Library
Tuesday: Assorted Card Games - Dealer’s Choice, Dominoes, 42 
Thursday: Assorted Card Games - Dealer’s Choice, Bridge, Rummikub

On Thursday, 45 Senior All-Stars attended the Thanksgiving Dinner party. They enjoyed a traditional turkey dinner complete with mashed potatoes, gravy, dressing, green bean casserole, cranberries, rolls, and pie for dessert.
11.16.2018 Parks - SAS Thanksgiving 1 (Web)
11.16.2018 Parks - SAS Thanksgiving 2
Special Events
The inaugural Tri-Town Amazing Race took place on Saturday, November 10. The race featured 35 teams (110 participants) and began at Doubletree Ranch Park. The object of the game was for each team to complete ten challenges throughout Highland Village, Flower Mound, and Lewisville. Prizes were awarded to the top three teams who completed the challenges the fastest. The Ritzert family from Flower Mound took home first place! The Tri-Town Amazing Race Cup will be displayed at the Flower Mound Community Activity Center for the next year. Highland Village’s own Dusty Cline, Street Supervisor, and his wife Terri took home second place! Thank you to Dental Depot of Highland Village for graciously sponsoring breakfast for everyone!
11.16.2018 Parks - Amazing 1
11.16.2018 Parks - Amazing 3
Community Education Classes
Two participants attended the American Red Cross Babysitting and CPR class on Saturday. They learned skills to become a responsible babysitter such as best practices for how to care for children and infants as well as how to be a good leader and role model.

Yoga classes are available at The Robert & Lee DuVall Center. Private Yoga Classes are offered by certified Yoga Instructor, Rachel Swan. To schedule your private class, please contact Rachel Swan at (214) 641-4236 or

Fit4Mom is held on Tuesdays from 9:30 a.m. - 10:30 a.m. at Unity Park and on Wednesdays from 9:30 a.m. - 10:30 a.m. at Doubletree Ranch Park.

Camp Gladiator is held at Unity Park on Monday, Tuesday, and Thursday at 8:30 a.m.; at Doubletree Ranch Park on Monday, Wednesday, and Friday at 7:45 a.m.; as well as on Monday and Wednesday at 5:00 p.m., 6:15 p.m., and 7:30 p.m. at Doubletree Ranch Park.
11.16.2018 Parks - CG
Tai Chi Gung is held Mondays from 12:00 p.m. - 1:00 p.m. and Thursdays from 10:30 a.m. - 11:30 a.m. at The Robert & Lee DuVall Center free of charge.

Pilates Strength & Core for 40 is held Sundays at 9:00 a.m. at The Robert & Lee DuVall Center.

Outdoor Recreational Pickleball open court is available at Unity Park. Pickleball nets and balls are located on-site for set up. All ages are welcome to play free of charge and residency is not required. Don’t forget to bring your paddle!

Indoor Recreational Pickleball open court is available weekly on Monday, Tuesday, and Thursday from 1:00 p.m. - 4:00 p.m. at The Robert & Lee DuVall Center. All ages are welcome to play free of charge and residency is not required.
Human Resources
Human Resources recently launched a new wellness challenge for participating employees (space was limited). Over the next 12 weeks, 16 employees will meet with a nutritionist individually to help them meet their wellness goals. 

Since launching Lattice, over 250 goals have been created and more than 150 positive feedback comments have been sent among employees.