City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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Nov 05

City Manager's Weekly Update

Posted on November 5, 2018 at 8:22 AM by Crystal Babcock

Marketing & Communications
We are gearing up for the annual Salute Our Veterans luncheon. The event will take place on Friday, November 9 at the Hilton Garden Inn of Lewisville. Veterans and a guest are able to attend at no charge through sponsorships from the business and residential community. All other guests attend for $20. Congressman Burgess will be presenting his Congressional Commendation to five local Veterans and we will continue our Veterans Salute. If you’d like to attend, please RSVP to Crystal at or call at 972-899-5131.

The TXFallenPD Tribute Event committee met on Thursday for the de-brief of this year’s event. To date we have far exceeded our fundraising goal, with nearly $55,000 received. We are planning to present the donation check to the Texas Police Chiefs Association’s Foundation in December. Plans are in the works for next year’s event!

Laurie Mullens and Crystal Babcock attended the open house and ribbon cutting for Jay Marks Real Estate. Jay partners with the HVBA to produce the Foodie Friday segments featuring Highland Village eateries. 

This week we welcomed Nikhila Bulusu to the Marketing and Communication Department. Nikhila is a senior at Marcus High School and will be interning with us this year. 
Fire Department
Interim Fire Chief Travis Nokes graduated from the Texas Fire Chief’s Academy on October 26 earning his Certified Fire Executive designation. 
11.2.2018 FD - Nokes Grad
B Shift responded to a mutual aid call for a structure fire in Flower Mound on October 26. 

The Fire Department held its Annual Awards Banquet on October 27 at the Lantana Golf Club. This year’s award recipients were:

Rookie of the Year
Firefighter/Paramedic Clayton Grubbs
11.2.2018 FD - Grubbs
Firefighter and Paramedic of the Year
Firefighter/Paramedic Taylor Proefrock
11.2.2018 FD - Proefrock FF
11.2.2018 FD - Proefrock Paramedic
Officer of the Year
Captain Daniel Ortmeier
11.2.2018 FD - Ortmeier
Distinguished Members
Interim Fire Chief Travis Nokes and Captain Tony Sorsby
11.2.2018 FD - Nokes DM
11.2.2018 FD - Sorsby DM
B Shift conducted blood pressure checks at The Robert & Lee DuVall Center. 

Chief Collier and Willis Sanchez completed two fire inspections. Chief Collier also completed one plan review.

The Fire Department had the following Calls for Service this week:
11.2.2018 FD - Calls
Information Services 
Code Enforcement is utilizing a new program to track code enforcement cases digitally. This week, GIS provided a dashboard to provide a live feed of the cases for management.
11.2.2018 IS - Code Dashboard
GIS is testing a new app with dispatch and patrol officers for Vacation Watch. The app replaces the previous access database and printed daily sheets for Vacation Watch.
11.2.2018 IS - Vacation Watch
We have been busy little elves getting ready for the holiday season by preparing a new Santa Route app for residents to track Santa’s progress on the Fire Engine! We will be checking it twice next week. 

Information Services and GIS have been working with Permitting to put the most commonly used/requested permits online. A special thanks to Marketing and Communications for creating a newly designed page that includes the permit portal and detailed instructions on how to apply for your permit. Information Services met with the Finance Department and a vendor to discuss the next step (online payments) for permit applications. Additionally, Information Services is working with Finance and Permitting to create custom reports for reconciliation of permit fees, which will replace a manual process. 

Information Services worked with Verizon to restore internet service at the Pilot Knoll gatehouse. 

Over the weekend, Information Services moved file shares to an upgraded server that will allow for more growth and updated operating system. 

Information Services performed the preliminary network documentation for the installation of new security cameras throughout City facilities. 
Public Works
Public Works staff met with residents to discuss sidewalk, drainage, and storm damage issues.

Staff met with representatives from BW2 Engineering, Inc. to discuss Public Works projects.

Public Works Management continued one-on-one meetings with employees to setup the Lattice program and begin setting goals for all employees. 

Departmental staff had a quarterly Safety Meeting on Thursday with a cookout and equipment rodeo at Pilot Knoll Park.

Public Works held a preconstruction meeting for the Pavement Replacement Project beginning soon.

Streets Division
  • The intersection at South Clearwater Drive and North Clearwater Drive as well as the boat slip parking lot located at 700 Highland Village Road is closed to thru traffic due to high water.
  • Continued concrete street repairs on Copperas Branch Court.
11.2.2018 Streets - Copperas
  • Continued asphalt street repairs on Shasta Court, Rosedale Street, and Rockland Drive.
11.2.2018 Streets - Rockland
11.2.2018 Streets - Shasta
  • Completed concrete street repairs on Knoll Court and Thistle Court.
11.2.2018 Streets - Knoll Court
  • Patched potholes in various locations throughout the City. 
  • Replaced signs in various locations throughout the City. 
  • Assisted with the delivery of recycling carts due to the transition from Waste Management to Community Waste Disposal. 

Drainage Division
  • Cleared the creek crossings after recent rains.
  • Cleaned the barrow ditch in the 100 block of Brookdale Drive.
11.2.2018 Drainage - Brookdale
  • Remove blockages from the concrete flume in the 300 block of Doubletree Drive.
  • Mowed the barrow ditch behind the houses in the 2700 block of Quail Cove Drive.

Utilities Division
  • Repaired two water service leaks in the 100 block of Willow Creek Estates and the 500 block of Snowdon Court.
  • Performed sanitary sewer lateral maintenance and repaired the property line cleanout on a service line in the 600 block of Highland Hills Drive.
11.2.2018 Utilities - CO
  • Unstopped a sanitary sewer service in the 400 block of Merriman Drive.
  • TV inspected a sanitary sewer service and main in a rear easement on Lake Haven Court. 
11.2.2018 Utilities - TV
  • Completed grease trap inspections as a monthly TCEQ mandated program.
  • Replaced packing seals on a water pump at the Southwood Well Lot.
11.2.2018 Utilities - SW2
  • Continued work at the Highland Shores Well Lot performing fence repairs and erosion control.
11.2.2018 Utilities - Fence
  • Began our annual fire hydrant maintenance program performing flow tests and inspections on several fire hydrants.
  • Performed customer service inspections on several commercial businesses.
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Maintenance Division
  • Performed nine preventive maintenance and equipment services.
  • Replaced a turn signal switch.
  • Replaced one steering wheel.
11.2.2018 Maint - Steering Wheel
  • Replaced two batteries.
  • Performed three state inspections.
  • Completed six vehicle registrations.

Code Enforcement Division
  • Areas of Responsibility 1 and 2 were swept proactively.
  • Responded to citizen complaints.
  • Issued a total of 18 notices.
  • Re-inspected and closed 15 violations. 
11.2.2018 Code - Weekly
Community Services Division
Building Permits (Commercial & Residential)
Plans Reviewed - 12
Permits Issued - 25
Permit Applications Accepted/Submitted - 32
Parks & Recreation
Park Staff
Doubletree Ranch Park
Camp Gladiator joined forces with the Parks and Recreation Department assisting them with the landscape maintenance of the park. We would like to thank Camp Gladiator for providing an avenue to lead a healthier lifestyle (which aligns with one of our departmental goals) and giving back to the community!  
11.2.2018 Parks - CG Maint1
11.2.2018 Parks - CG Maint2
Gabe Doria is coordinating the installation of GFCI outlets on select light poles to facilitate the inaugural Christmas at the Ranch taking place on Saturday, December 8. 

Unity Park
The Dog Park is closed until November 6 to allow the rye grass to germinate and establish properly. 

All Parks
Staff continues to perform routine maintenance throughout the park system.
11.2.2018 Parks - Landscape Maint
Copperas Branch Park
The road is closed from the middle of the parking lot to the boat ramp due to flooding. The rest of the park is open. 

Pilot Knoll Park
The campsites on the southern/outer perimeter in the overnight section of the park are closed due to flooding. Also, the most southern section of the road loop and the boat ramp in the day use section are close due to flooding as well. The rest of the park is open. 

Lakeside Community Park
A portion of the trail on the northern section of the park is closed due to flooding. 

Sunset Point Park
The park is closed due to flooding. There is no public access allowed through Edgewater Drive or anywhere else. 

Highland Village Road Boathouse Parking Lot
The parking lot located at 703 Highland Village Road is closed due to flooding. 

Park Projects
Brazos Park 
The contractor continues to move forward with the parking lot addition. They have poured 2/3 of the parking lot and half of the road cut. Their goal is to have all of the concrete poured by the end of next week (weather permitting).
11.2.2018 Parks - Brazos1
11.2.2018 Parks - Brazos2
Victoria Park Track Replacement
BW2 Engineers continue to work on the design of the track replacement.

Highland Village Road Sidewalk
BW2 Engineers continue to work on the design of the sidewalk. 

Unity Park
Halff Associates has submitted the 90% complete design for both the Pond Expansion and Softball Field Projects. Staff is in the process of reviewing the submittals. 

Doubletree Ranch Park to DCTA Train Station Pedestrian Connection
The southern section (south of the pond) is closed to the public due to the construction of the pedestrian bridge. The connection will provide access from Doubletree Ranch Park to the DCTA Train Station. Staff has approved the submittals for both the large and small pedestrian bridges. The large pedestrian bridge will have 14 lighted, decorative stone columns and the small pedestrian bridge will have eight. Both bridges will have wall lights on the top rail every five feet. Construction is expected to be complete at the end of February 2019.

Doubletree Ranch Park Shade Structure and Playground 
Staff has completed the evaluation of proposals received for the installation of shade structures and playground equipment around the splash pad area. They will present the information to the Parks and Recreation Board. Pending approval from the board, these items are anticipated to be installed this winter. 

Park Shade Structures
Manufacturing of the shade structures is expected to be complete by November 9. The timeline for installation is scheduled to begin on November 19, and will take a few weeks to complete. These shade structures will be installed at Unity Park (exercise equipment and Dog Park areas), Lions Club Park, Turpin Park, and Lower Sellmeyer Park. 

Pilot Knoll Park
Staff continues to demolish the slab before replacing the building. 
11.2.2018 Parks - PK RR
Senior All-Stars
Monday: Assorted Card Games - Dealer’s Choice, Spades in the Library
Tuesday: Assorted Card Games - Dealer’s Choice, Dominoes, 42 
Thursday: Assorted Card Games - Dealer’s Choice, Bridge, Rummikub

On Thursday, 30 Senior All-Stars enjoyed lasagna, bread, and salad from Peter’s Pizzeria provided by Meals on Wheels. A warm apple pie was served for dessert. Several of the Senior All-Stars stayed for Bingo after lunch.
11.2.2018 Parks - SAS Lunch1
11.2.2018 Parks - SAS Lunch2
Upcoming Special Events
Fall Festival Honoring Veterans took place on Saturday, November 3 at Unity Park. The free festival was full of fun, family activities and Warehouse, a Dave Matthews Tribute Band, took the stage at 11:00 a.m. There were inflatables, face painting, balloon artists, petting zoo, crafts, and food! 
11.2.2018 Parks - FallFest1
The inaugural Tri-Town Amazing Race will take place on Saturday, November 10 beginning at Doubletree Ranch Park at 9:00 a.m. Teams of two to four people will be asked to complete ten challenges throughout Highland Village, Flower Mound, and Lewisville. Prizes will be awarded to the top three teams with the first place team taking home the Tri-Town Amazing Race Cup to be displayed in their city’s Recreation Center or Municipal Complex until next year’s event. 
10.5.2018 Parks - Amazing Race
Community Education Classes
Yoga classes are available at The Robert & Lee DuVall Center. Private Yoga Classes are offered by certified Yoga Instructor, Rachel Swan. To schedule your private class, please contact Rachel Swan at (214) 641-4236 or

Fit4Mom is held on Tuesdays from 9:30 a.m. - 10:30 a.m. at Unity Park and on Wednesdays from 9:30 a.m. - 10:30 a.m. at Doubletree Ranch Park.

Camp Gladiator is held at Unity Park on Monday, Tuesday, and Thursday at 8:30 a.m.; at Doubletree Ranch Park on Monday, Wednesday, and Friday at 7:45 a.m.; as well as on Monday and Wednesday at 5:00 p.m., 6:15 p.m., and 7:30 p.m. at Doubletree Ranch Park.
11.2.2018 Parks - CG
Tai Chi Gung is held Mondays from 12:00 p.m. - 1:00 p.m. and Thursdays from 10:30 a.m. - 11:30 a.m. at The Robert & Lee DuVall Center free of charge.

Pilates Strength & Core for 40 is held Sundays at 9:00 a.m. at The Robert & Lee DuVall Center.

Outdoor Recreational Pickleball open court is available at Unity Park. Pickleball nets and balls are located on-site for set up. All ages are welcome to play free of charge and residency is not required. Don’t forget to bring your paddle!

Indoor Recreational Pickleball open court is available weekly on Monday, Tuesday, and Thursday from 1:00 p.m. - 4:00 p.m. at The Robert & Lee DuVall Center. All ages are welcome to play free of charge and residency is not required.