City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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Sep 04

City Manager's Weekly Update

Posted on September 4, 2018 at 4:18 PM by Crystal Babcock

Marketing & Communications
Community Waste Disposal begins service here on Monday, September 3. This week CWD and city crews have been swapping out the 65 gallon blue recycling carts with the 95 gallon blue recycling carts for the residents who completed the request form. We have had a little over 900 residents request the larger cart. CWD will begin service on Monday (Labor Day) with yard waste pickup for the entire city. Trash and recycling pickup will begin on Tuesday with the new route schedule. Collection days are changing for some, we have used the utility bill insert, The Villager, Facebook, Nextdoor, and the City website to inform residents of the new routes. The information is provided on the front page of the City website (in the box right underneath the main picture and menu icons) with a link to the details. Next week a message will be posted each day via Nextdoor to the specific collection routes reminding them of their upcoming collection day. We are encouraging residents to inform their neighbors if their collection day is changing. 

The HVBA’s Shopping Saturday segment with Timi Grogan airs today. This episode highlights The Buckle in The Shops at Highland Village. Check it out here or on the HVBA Facebook page - share to your page if you’d like as well!
8.31.2018 MC - Shopping Saturday
Nick Fopiano, a senior at Marcus High School, began work this week as our Marketing Intern. Nick has jumped right in and assisted with scripting, filming, and graphics for upcoming videos. We are happy to have Nick with us!
8.31.2018 MC - Nick
Deputy Mayor Pro Tem Barbara Fleming, Laurie Mullens, and Crystal Babcock attended the Lewisville Area Chamber of Commerce monthly luncheon on Tuesday. 

Laurie Mullens, Crystal Babcock, and Andrew Boyd continued the departmental marketing and communication analysis meetings. This week they met with Public Works and Human Resources. The intent of these meetings is to gather and review the communication done for and by each department and brainstorm their communication and marketing goals. This information will be analyzed and compiled in the three-year communication plan Laurie is working on as part of the Certified Public Communicator Program.

Laurie Mullens, Chief Goudie, Assistant Chief Jason Collier, and Assistant Chief Mark Stewart reviewed product demonstrations from two mass notification systems on Thursday. 

Andrew Boyd recorded the employee meeting on Wednesday. The video will be available for those employees unable to attend the meeting.
Fire Department
The CPR/AED courses offered by the Highland Village Professional Firefighters Association will be transitioning to an every other month basis. 

C Shift surprised Callan Foster for his third birthday on Saturday, August 25. He was so excited to see them but wouldn’t come out until he had changed into his Bunker Gear!
8.31.2018 FD - Foster
On Sunday, August 26 A Shift attended the 2nd Annual So Long Summer Luau hosted by Stacey Sauer Realty Team at Doubletree Ranch Park. Stacey Sauer Realty partners with local schools to ring in the new school year and to raise funds for area nonprofits. This year, the funds were donated to the Highland Village Professional Firefighters Association. Thank you Stacey Sauer Realty Team for your support in our community!
8.31.2018 FD - Luau
The City Council put faces to the “Chain of Survival” at the Council meeting on Tuesday. Citizens and first responders were recognized with a Life Saving Award for the successful resuscitation of a victim in cardiac arrest, Mrs. Barbara Beck. We were very happy to have Mrs. Beck and her family in attendance! Award recipients included:

Citizens: Cyndee Fullerton and Joey Peterman
Police Department: Officer John Bradley, Communications Officer Lisa Rutherford, and Communications Officer Philip Smallwood
Fire Department: Firefighter/Paramedics Vince Jones, Justin Moore, Jonathan Hughes, Trevis Jordan, and Ryan Snider
8.31.2018 FD - Beck1
8.31.2018 FD - Beck2
After 11 years the Fire Department Administrative Offices and Station underwent a facelift this week with a new coat of paint in the main visitor and living areas. 
8.31.2018 FD - Facelift1
8.31.2018 FD - Facelift2
Chief Collier and Willis Sanchez completed 15 fire inspections and one plan review this week.

The Fire Department had the following Calls for Service this week:
8.31.2018 FD - Calls
Public Works
Public Works staff met with residents to discuss sidewalk, drainage, and storm damage issues.

Staff met with representatives from BW2 Engineering, Inc. to discuss Public Works projects.

Public Works staff met with Laurie Mullens, Andrew Boyd, and Crystal Babcock to discuss the future marketing and communication needs of Public Works. 

Public Works held a preconstruction meeting over the 2018 Asphalt Overlay Project.

Streets Division
  • Continued asphalt street repairs that need to take place prior to the 2018 Overlay Program on Addison Drive, Cannon Lane, Kelda Lane, Leslie Lane, Louise Lane, and Patricia Lane.
8.31.2018 Streets - Overlays
  • Started sidewalk repairs in various locations throughout the City.
8.31.2018 Streets - Sidewalk
  • Patched potholes in various locations throughout the City.
  • Assisted in delivering recycle carts in midst of the transition from Waste Management to Community Waste Disposal.
8.31.2018 Streets - CWD
  • Assisted the Drainage Division with two saw cuts in the 500 block of Rosedale Street. 
  • Continued the sign and pavement marking inventory and replacement schedule throughout the City. 
  • Met with vendors to discuss upcoming projects and expectations. 

Drainage Division
  • Collected mosquitoes for testing at various locations throughout the City.
8.31.2018 Drainage - Mosquito
  • Began the installation of a retaining wall at the Highland Shores Well Lot.
8.31.2018 Drainage - HS Well Lot
  • Met with a resident regarding standing water in the drainage easement in the 3300 block of Mayfair Lane.
  • Met with residents regarding a drainage conversion in the 500 block of Rosedale Street.
  • Treated the area around the 700 block of Oak Hollow Lane for mosquito larva.

Utilities Division
  • Assisted the Drainage Division with the construction of a retaining wall to prevent erosion along the north fence line at the Highland Shores Well Lot.
8.31.2018 Utilities - HS Wall
  • Unstopped and TV inspected a sanitary sewer service in the 700 block of Winding Bend Circle.
8.31.2018 Utilities - TV Inspection
  • Performed sewer lateral maintenance in the 400 block of Louise Lane and in the 3200 block of Northwood Drive.
  • Dressed an area of a previous sewer service repair and laid new sod in the 300 block of Pebble Knoll.
  • Replaced deteriorated meter boxes as part of our annual meter route inspections.
  • Delivered one dump truck load of scrap metal to the metal recycler.
  • Performed customer service inspections on several commercial businesses.
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Maintenance Division
  • Performed 12 preventive maintenance and equipment services.
  • Repaired two tires.
  • Replaced the throttle body in a city vehicle.
8.31.2018 Maint - Throttle
  • Repaired the door on Medic 2.
8.31.2018 Maint - Door
  • Replaced the upper radiator hose on Engine 1. 
  • Performed three state vehicle inspections.

Code Enforcement Division
  • Areas of Responsibility 1, 2, 3, and 4 swept proactively.
  • Responded to citizen complaints.
  • Issued a total of 17 new notices.
  • Re-inspected and closed 21 cases.
  • Attended a code enforcement software meeting.

Community Services Division
Building Permits (Commercial & Residential)
Plans Reviewed - 10 
Permits Issued - 22
Permit Applications Accepted/Submitted - 32
Parks & Recreation
Park Staff
Doubletree Ranch Park
Staff upgraded the rock around the grill area located inside the pavilion.  
8.31.2018 Parks - DRP Grill
They also performed scheduled maintenance on the splash pad. As a reminder, the splash pad will be open this weekend (including on Labor Day). However, beginning Tuesday, September 4 back to school/fall hours will begin and the splash pad will only be open on the weekends during the month of September.
8.31.2018 Parks - DRP SP Maint1
8.31.2018 Parks - DRP SP Maint2
Unity Park
Staff performed scheduled maintenance on the baseball fields this week. 
8.31.2018 Parks - UP Baseball
Staff has been preparing the site for Munchies Movie Night that took place Saturday.

Park Projects
Brazos Park
The project is scheduled to commence on September 4 and has a 90 day construction schedule (weather permitting).

Victoria Park Track Replacement
BW2 Engineers continue to work on the design of the track replacement. 

Highland Village Road Sidewalk
BW2 Engineers continue to work on the design of the track replacement.

Unity Park
Halff Associates continue to work on the designs for the Pond Expansion and Softball Field Expansion Projects. Staff has returned the plan review comments for the 30% completed plans for the Softball Field Expansion. 

Doubletree Ranch Park to DCTA Train Station Pedestrian Connection
The southern section (south of the pond) is closed to the public due to the construction of the pedestrian bridge. The connection is anticipated to be complete in September and will provide access from Doubletree Ranch Park to the DCTA Train Station.

Doubletree Ranch Park Shade Structure and Playground 
Staff is gathering quotes and information for the installation of shade structures as well as a playground around the splash pad area. 

Park Shade Structures
The construction documents are being compiled by an engineering firm for staff’s approval.

Copperas Branch Park, Lakeside Community Park, and Pilot Knoll Park
The United States Army Corps of Engineers has requested that city staff provide a plumbing and electrical inspection report for parks located on Corp land. Staff has received the reports and is in the process of compiling the information to submit to the United States Army Corps of Engineers. 

TxDOT and AGL are in the process of establishing turf on all exposed areas. This will assist in the prevention of erosion and sediment runoff.
8.31.2018 Parks - Turf
Landscapers have started removing the old/broken dome posts in order to replace them as they move throughout the park.
8.31.2018 Parks - Dome Post
Highland Shores Enhanced Crosswalk
Parks staff is in the process of purchasing equipment for an enhanced crosswalk located on Highland Shores Boulevard at Community Center Drive. 

Pilot Knoll Park
Staff is working with a design/build firm to finalize the design of the day use restroom. Additionally, Information Services, Public Works, and Parks staff met with a contractor to coordinate the installation of Wi-Fi at the entrance as well as at the overnight camping areas of the park.

Senior All-Stars
Monday: Assorted Card Games - Dealer’s Choice, Spades in the Library
Tuesday: Assorted Card Games - Dealer’s Choice, Dominoes, 42 
Thursday: Assorted Card Games - Dealer’s Choice, Bridge, Rummikub

Special Events
The second Concert in the Park of the season was held Saturday, August 25 at Doubletree Ranch Park. Infinite Journey performed to an audience of approximately 850 people.
8.31.2018 Parks - CIP1
8.31.2018 Parks - CIP2
The City of Highland Village presented Munchies Movie Nights on Saturday, September 1 at Unity Park. It was a fun evening for the whole family. A food truck was on site for people to purchase snacks. 
Our next Concert in the Park will take place on Saturday, September 22 at Doubletree Ranch Park. King George will take the stage at 7:00 p.m. Concert in the Park is a free event and the splash pad will remain on until 9:00 p.m. It’s a great opportunity for the entire family to enjoy an evening outdoors!

Community Education Classes
Yoga classes are available at The Robert & Lee DuVall Center. Private Yoga Classes are offered by certified Yoga Instructor, Rachel Swan. To schedule your private class, please contact Rachel Swan at (214) 641-4236 or

Fit4Mom is held on Tuesdays from 9:30 a.m. - 10:30 a.m. at Unity Park and on Wednesdays from 9:30 a.m. - 10:30 a.m. at Doubletree Ranch Park.
8.31.2018 Parks - Fit4Mom
Camp Gladiator is held at Unity Park on Monday, Tuesday, and Thursday at 8:30 a.m.; at Doubletree Ranch Park on Monday, Wednesday, and Friday at 7:45 a.m.; as well as on Monday and Wednesday at 5:00 p.m., 6:15 p.m., and 7:30 p.m. at Doubletree Ranch Park.
8.31.2018 Parks - CG
Tai Chi Gung is held Mondays from 12:00 p.m. - 1:00 p.m. and Thursdays from 10:30 a.m. - 11:30 a.m. at The Robert & Lee DuVall Center free of charge.

Pilates Strength & Core for 40 is held Sundays at 9:00 a.m. at The Robert & Lee DuVall Center.

Outdoor Recreational Pickleball open court is available at Unity Park. Pickleball nets and balls are located on-site for set up. All ages are welcome to play free of charge and residency is not required. Don’t forget to bring your paddle!

Indoor Recreational Pickleball open court is available weekly on Monday, Tuesday, and Thursday from 1:00 p.m. - 4:00 p.m. at The Robert & Lee DuVall Center. All ages are welcome to play free of charge and residency is not required.

Stand Up Paddle Boarding is open on weekends! Bluet SUP offers daily rentals, SUP yoga classes, private lessons, tours, and group parties. Please see Bluet SUP at, on Facebook, or on Instagram for current classes offered as well as rental days/times available.
Human Resources
Our staff is committed to providing excellent service to our citizens and living by the values and mission that has been set forth. Please join us in congratulating these City of Highland Village employees with anniversaries in September. Thank you for your dedication to our community!
Andrew Boyd  Multi Media Specialist 4 Years of Service
Charles Ciampi Building and Maintenance Coord. 10 Years of Service
Cary Daniels Firefighter/Paramedic 3 Years of Service
Taylor Greer Firefighter/Paramedic 2 Years of Service
Erika Hodon Part Time Building Attendant 8 Years of Service
Trevis Jordan Firefighter/Paramedic 2 Years of Service
Angela Miller City Secretary 3 Years of Service
Juan Murillo Drainage Tech III 11 Years of Service
Will Norris, Jr. Utility Tech III 10 Years of Service
Jana Onstead Human Resources Director 15 Years of Service
Doug Reim Police Chief 4 Years of Service
Scott Strasser Parks Tech II 13 Years of Service
Joe Vogel Information Services Specialist 3 Years of Service
Beth Meller returned to the City as the new Utility Billing Coordinator. She will be training with Carolyn Britton until Carolyn retires in October.
8.31.2018 HR - Beth
We held an employee meeting on Wednesday where the Mayor thanked City employees for their hard work as well as the individuals that were recognized at Tuesday’s Council Meeting who received the Life Saving Achievement Award. Also at the meeting, I presented the budget message to all employees, Jana Onstead gave an overview of the upcoming fiscal year benefits, and Kimberly Lopez reviewed the Wellness Program and went over Open Enrollment. 

Jana Onstead and Kimberly Lopez attended a meeting with Laurie Mullens, Crystal Babcock, and Andrew Boyd on Thursday to discuss communications and how Marketing and Communications can assist Human Resources.