City Manager Michael Leavitt

City Manager's Report

Communication is very important to the City of Highland Village. Each week, I will provide you departmental updates on projects, events and accomplishments. Please stop by and take a minute to become informed on what is happening in your city.

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Apr 02

City Manager's Weekly Update

Posted on April 2, 2018 at 8:30 AM by Crystal Babcock

We had the opportunity to see the benefit of the public safety improvements we completed last year. At Tuesday’s Council meeting we presented Life Saving Awards to emergency personnel for two different calls. In both cases the resident had gone into cardiac arrest. In the first situation, a resident was having difficulty breathing. His wife called 9-1-1 and spoke with Dispatchers Rhonda Wells and Marcy Leggett. Corporal Michael MacLean and Officer John Bradley arrived on scene first and immediately began CPR. When Captain Tony Sorsby, Diver/Operator Vince Jones, Firefighter/Paramedics Cody Wooten, Justin Moore, Trevis Jordan, and Jonathan Hughes arrived they began care and transported the patient to the hospital where he made a full recovery. In the second situation the resident collapsed in cardiac arrest. His wife called 9-1-1 and Dispatchers Brianna Robbins and Terra Hair walked her through CPR until emergency services arrived. Captain Jared Middleton, Driver/Operator Mel Harper, Firefighter/Paramedics Cody Wooten, Jack Lacy, and Clint Duke initiated treatment and transported the patient to the hospital. He recovered and visited with responders and city administration the next week to thank them for saving his life. The monthly CPR classes offered to the community by the Highland Village Professional Firefighters Association, the Emergency Care Attendant program training all police officers in basic life support, the placement of AED’s in all vehicles, and the training of 9-1-1 Dispatchers to provide Emergency Medical Dispatch so those on scene can initiate CPR is saving lives in our community. Thank you to Council for your support and direction in the implementation of these enhancements.
3.30.2018 CM - Award 1
3.30.2018 CM - Award 2
Marketing & Communications
Deputy Mayor Pro Tem Barbara Fleming, Laurie Mullens, and Crystal Babcock attended the Lewisville Area Chamber of Commerce luncheon on Tuesday.

The news release announcing the recommendation to contract with Community Waste Disposal has already received positive feedback. Residents have commented they are looking forward to improved service at a reasonable cost. Staff will begin to work with CWD to educate residents on the change once Council approves the resolution authorizing the contract with CWD. We know our residents will be receptive to the new service. 

New businesses are coming along nicely. I had the opportunity to stop by the new Painted Tree Marketplace location and snap a few photos. Looks like this is going to be a big place with a lot to offer! We understand they are still on track to open around the end of April. 
3.30.2018 MC - Painted Tree 1
3.30.2018 MC - Painted Tree 2
Renovations of the new Hillside Grill location are underway and the owner tells us they are hoping for an end of May opening. They just opened a similar restaurant in Atlanta and sent a few photos to give us a preview of what to except at the Highland Village location.
3.30.2018 MC - Hillside 1
3.30.2018 MC - Hillside 2
Altitude Fitness is now open. We have contacted them about joining the HVBA and producing a Virtual Ribbon Cutting video for them.
Fire Department
Driver/Operator Mel Harper returned Monday after a nine day deployment to the Panhandle as part of a Texas Intrastate Fire Mutual Aid System’s (TIFMAS) Strike Team 105 to combat the recent wildfires. Strike Team 105 mitigated wildfire risk where possible with fuel reduction in the deployment area. In addition to the Highland Village Fire Department, representatives from local Fire Departments including Lake Cities, Frisco, Lewisville, Flower Mound, Plano, and Coppell Fire Departments were deployed to the area as well.
3.30.2018 FD - Crews and Equip
Assistant Chief Jason Collier, Deputy Chief Travis Nokes, and all three Shift Captains attended Big Box Class in Desoto taught by retired Fire Chief Don Abbott. The training covered tactical approaches for fighting fires in buildings over 35,000 square feet, such as AMC and Walmart. 

Chief Brad Goudie, Assistant Chief Collier, and Deputy Chief Nokes attended the annual LISD Public Safety meeting on Tuesday. Area Chiefs met to receive updates and discuss the safety and security program within LISD. 
3.30.2018 FD - LISD Chief Mtg
A Shift conducted blood pressure checks at The Robert & Lee DuVall Center on Thursday.

Firefighter/Paramedics Derek Doyle and Taylor Proefrock attended the Cadaver Lab at UT Southwestern on Friday. This unique training opportunity gives our Paramedics specialized, hands-on training in patient treatment and care. 

The Fire Marshal had three inspections this week. 

The Fire Department had the following Calls for Service this week:
3.30.2018 FD - Calls for Service
Public Works
Streets Division
  • Continued concrete street repairs on Village Tree Drive and Lakeside Drive.
3.30.2018 Streets - Village Tree
3.30.2018 Streets - Lakeside
  • Replaced signs in various locations throughout the City. 
  • Patched potholes in various locations throughout the City. 
3.30.2018 Streets - Pothole
  • Monitored lake level for flooding issues throughout the City. 

Drainage Division
  • Cleared creek crossings after recent rains.
  • Performed equipment maintenance.
  • Performed pond maintenance on the Walmart pond. 
3.30.2018 Drainage - Walmart Pond
  • Met with a resident in the 2400 block of Park View in regards to concerns relating to water coming from a neighbor’s pool.
  • Met with a resident in the 600 block of Hawthorn Circle due to standing water from a clogged French drain.
  • Poured a concrete flume in the right-of-way between the sidewalk and curb to relieve standing water on the sidewalk in the 4100 block of Amhurst Drive. 
3.30.2018 Drainage - Amhurst 1
3.30.2018 Drainage - Amhurst 2
Utilities Division
  • Repaired a water service line leak in the 400 block of Cannon Lane.
3.30.2018 Utilities - Service Repair
  • Flushed over 2,000 linear feet of sanitary sewer mains performing 30 day sewer line maintenance.
  • Unstopped a sanitary sewer service in the 400 block of Louise Lane. 
  • Repaired a water main line valve in the 100 block of Lakeland Drive. 
3.30.2018 Utilities - Valve Repair
  • Replaced several dilapidated meter boxes.
  • Located one area of water and sanitary sewer infrastructure for contractors performing underground boring and excavations.
  • Replaced three curb stops on Cannon Lane, Bluff Circle, and Lake Haven Drive.
  • Flowed and inspected several fire hydrants as part of our annual fire hydrant maintenance program. 
  • Performed customer service inspections on several commercial businesses.
  • Performed meter rereads, water turn on/turn offs, and leak checks.
  • Performed maintenance on well lots, lift stations, fire hydrants, and the water distribution and wastewater collection system.

Maintenance Division
  • Performed 12 preventive maintenance and equipment services.
  • Replaced one battery.
  • Repaired one tire and replaced one tire. 
  • Made tail light repairs.
  • Replaced a brake light switch.
  • Replaced the front rotors and pads on a police vehicle. 
3.30.2018 Maint - Brakes
  • Performed ten vehicle registrations.
Parks & Recreation
Park Staff
All crews continue to perform maintenance tasks at their assigned areas of responsibility.  

Staff at Doubletree Ranch Park prepared the splash pad by cleaning all of the drains, screens, filters, and balance tank. They also removed a dead tree from the splash pad area and replaced it with a planter so we will be able to add annuals and provide some color to that area. The splash pad is open this weekend! 
3.30.2018 Parks - DRP Balance Tank
3.30.2018 Parks - DRP Planter
Staff applied ant bait at Doubletree Ranch Park and Unity Park. We will continue to apply ant bait at various parks to make them safer for public use.

Crews prepared the soccer, football, and baseball fields for games this week.
3.30.2018 Parks - Field Prep 1
3.30.2018 Parks - Field Prep 2
The Denton County Master Gardeners continue to work at Doubletree Ranch Park. They have enhanced the butterfly gardens tremendously! Great job Master Gardeners! 
3.30.2018 Parks - DRP Master Gardeners
Park Projects
Pilot Knoll Park
Construction crews continue to work on the overnight restroom. They are working on installing the plumbing fixtures, painting the building, and installing the metal roof. The parking lot and signage have been installed. 
3.30.2018 Parks - PK Overnight RR
Copperas Branch Park
Staff is removing debris from the entire site. They are also cleaning the restroom/concession building.  
3.30.2018 Parks - Copperas Clean Up
Victoria Park Track Replacement
BW2 Engineers continue to work on the design of the track replacement.  
Brazos Park 
The contractor continues to work on the design for the Parking Lot Extension Project. Staff is coordinating with the design firm on existing electrical components and the preliminary design. 
Doubletree Ranch Park
The contractor began coring the concrete for the railing posts that will hold a guardrail between the upper and lower areas of the splash pad. 
3.30.2018 Parks - DRP Coring
Sunset Point Park
G&A Consultants continue to work on the design of Sunset Point Park.  

Highland Village Road Sidewalk
BW2 Engineers continue to work on the design of the sidewalk.
Unity Park
Halff Associates continue to work on the designs for the Pond Expansion and Softball Field Expansion Projects. 

Doubletree Ranch Park to DCTA Train Station Pedestrian Connection
The contractor continues to work on installing piers into Copperas Lake that will support the beam and 14’ wide pedestrian bridge connecting Doubletree Ranch Park to the DCTA Train Station. 

Special Events
The annual Easter Egg Hunt took place Saturday, March 24 at Unity Park with approximately 1,000 people in attendance. Those who came out enjoyed the egg hunt, pictures with the Easter Bunny, local vendors, and a bounce house. Local businesses who helped make this event a success included Aqua Tots, The Flour Shop Bakery, The Learning Experience, Chick-fil-A, Mosquito Joe, Freddy’s Frozen Custard, Primrose of Highland Village, Walgreens, Texas Roadhouse of Flower Mound, and Raising Canes of Flower Mound. We hope to see everyone again at next year’s event! 
3.30.2018 Parks - Easter Egg Hunt 1
3.30.2018 Parks - Easter Egg Hunt 2
Senior All-Stars
Monday: Assorted Card Games - Dealer’s Choice, Spades in the Library
Tuesday: Assorted Card Games - Dealer’s Choice, Dominoes, 42 
Thursday: Assorted Card Games - Dealer’s Choice, Bridge, Rummikub

On Tuesday, Dr. William E. Wyatt, Jr. DDS from Flower Mound hosted a Senior Social Event for the Senior All-Stars. Following a short presentation, the Senior All-Stars enjoyed hors d’oeuvres and wine.

Community Education Classes
Yoga classes are available at The Robert & Lee DuVall Center. Private Yoga Classes are offered by certified Yoga Instructor, Rachel Swan. To schedule your private class, please contact Rachel Swan at (214) 641-4236 or

Yoga For All is offered by certified Yoga instructor Sangeeta Pathak. This class takes place on Tuesdays and Thursdays from 9:00 a.m. to 9:45 a.m. For questions, Sangeeta can be reached at

Fit4Mom is held on Tuesdays from 9:30 a.m. - 10:30 a.m. at Unity Park and on Wednesdays from 9:30 a.m. - 10:30 a.m. at Doubletree Ranch Park.

Camp Gladiator is held at Unity Park on Monday, Tuesday, and Thursday at 8:30 a.m.

Tai Chi Gung is held Mondays from 12:00 p.m. - 1:00 p.m. and Thursdays from 10:30 a.m. - 11:30 a.m. at The Robert & Lee DuVall Center free of charge.

Pilates Strength & Core for 50 is held Sundays at 9:00 a.m. at The Robert & Lee DuVall Center.

Outdoor Recreational Pickleball open court is available at Unity Park. Pickleball nets and balls are located on-site for set up. All ages are welcome to play free of charge and residency is not required. Don’t forget to bring your paddle!

Indoor Recreational Pickleball open court is available weekly on Monday, Tuesday, and Thursday from 1:00 p.m. - 4:00 p.m. at The Robert & Lee DuVall Center. All ages are welcome to play free of charge and residency is not required.

Stand Up Paddle Boarding is available by appointment only. Contact Juliet at (214) 717-2031 for an appointment. Bluet SUP will be offering daily rentals, SUP yoga classes, private lessons, tours, and group parties. Please see Bluet SUP at, on Facebook, or on Instagram for current classes offered as well as rental days/times available.

Human Resources
Jana Onstead attended a retirement reception for the City of Euless’ Human Resources Director, Carolyn Marshall, on Thursday afternoon.

Jana Onstead, Sunny Lindsey, and Keith Pennock met Wednesday for a demonstration of Lattice, a performance management software solution.

Jana Onstead attended an ICMA webinar on Wednesday over Entrepreneurial Solutions for Local Government Challenges.

New Communications Officer, Philip Smallwood, started on Monday, March 26. Please join us in welcoming him to the City. 
3.30.2018 HR - Smallwood
Our staff is committed to providing excellent service to our citizens and living by the values and mission that has been set forth. Please join us in congratulating these City of Highland Village employees with anniversaries in April. Thank you for your dedication to our community!
Matthew Cautero Communications Officer 2 Years of Service
Kenneth Heerman Assistant City Manager 27 Years of Service
Jasmine Hipp Police Records Technician 2 Years of Service
William Jones Part Time Gate Attendant 3 Years of Service
Audrey Junkin Accts Payable Specialist 18 Years of Service
Robert LIvely Street Crew Leader 5 Years of Service
Benjamin McEnroe Street Tech III 6 Years of Service
William Moore, II Utility Tech II 5 Years of Service