Department Overview

HVPD is a full service police department with public safety dispatch and local jail services. The department is authorized 33 full-time sworn police officers. Highland Village is located in Denton County just north of Dallas on Lake Lewisville. Our city is approximately 5.5 square miles in size with a population of 16,500. Highland Village is primarily residential with a growing affluent commercial shopping district, including a new Wal-Mart, AMC Theaters, and many others. We are a quality family oriented community with a top ranked school system.

Awards and Policing Model

HVPD hires exceptional people interesting in maintaining our low crime rate and delivering our highly service oriented valued-based policing model. HVPD is the recipient of multiple community policing awards from the Texas Municipal League and the International Association of Chiefs of Police. We have consistently been ranked the safest city in North Texas for many years in a row due to the proactive community policing efforts of our police officers.

HVPD uses a “Value-Based” policing model that focuses the daily performance of patrol officers on activities that fully “support and strengthen the policing expectations of our community”. This model focuses patrol attention on crime prevention and encourages officers to actively seek and engage in opportunities that involve positive interactions with our citizens. Officers are assigned an “Area of Responsibility” or AOR where they are responsible for all aspects of safety, security and crime prevention. They are assigned duties as a Team Leader for a group of uniformed citizen volunteers who conduct Volunteers in Patrol duties and also provide assistance at special events.


The Police Department is comprised of the Field Operations Division, Support Services Division, Criminal Investigations Unit, Communications Unit and Administration. 

Field Operations Division

Field Operations include Patrol, Criminal Investigations and Public Safety Support. Patrol is divided into four (4) shift teams consisting of a Sergeant, Corporal and four (4) police officers. Officers work 12-hour shifts from 6am-6pm and 6pm-6am with rotating weekends off.

Officers work 80 hours in each two week pay period, which includes working Monday, Tuesday, Friday, Saturday, and Sunday during one week of the pay period, and Wednesday and Thursday in the other week. One of the patrol days is classified as an 8-hour day, as opposed to 12 hours, which allows for exactly 80 hours for the pay period. Department guidelines require a minimum staffing of 3 to 4 officers on-duty at all times.

Support Services Division

Support Services include Community Services/School Resource Officers, Animal Control and Civilian Auxiliary.


HVPD Officers are equipped with the latest technology including individually issued Sig Sauer P320 9mm caliber Handguns, Colt AR15 Patrol Rifles, OC, Taser and L3 BodyVision BWX100 cams.  Officers use late model marked Police Interceptor SUV’s. Retail areas, City Parks and the Inland Trail are patrolled using police bikes and a specialized utility vehicle.

Vehicle equipment includes L3 Mobile Vision vehicle video systems, Getac mobile data computers, Brazos Technology electronic citation writers integrated into department cell phones, Kustom Signals Raptor and laser radar systems, thermal imaging devices, tactical shotguns, Automated License Plate Readers (ALPR) and Automatic External Defibrillators (AED’s). Patrol field presence multipliers include daily deployments of a “ghost” squad, speed trailer, and Sky-Watch observation tower.