How to Prevent Sewer Overflow
You can play a role in helping to solve the problem of sewage overflow by:
Maintaining and repairing your property line sewer clean-out line
Your property line sewer clean-out line is a pipe that connects your home to Highland Village's public sewer system
A cracked or deteriorated clean-out line, or one filled with tree roots can allow groundwater to seep into the system
Note: The City can attempt to unstop a private sewer lateral line with written property owner consent
Keeping the top of your property line clean-out cap visible
If the top of your property line clean-out cap is covered with overgrown grass or landscaping, make sure to expose it. Doing so will aid City Utility crews in case of sewer issues or backups
Clean roof vents leading from toilets annually (these are identifiable by a pipe on the roof)
Failure to clean these vents may result in stoppages, causing dangerous sewer line gases to back up into your residence
Make sure your lateral clean-out cap is in good working condition
If you are uncertain about your clean-out cap, have a plumber inspect it
If you have had blockages in the past, have a plumber routinely clear your lateral
Fix any improper connections, such as downspouts, driveway drains, or sump pumps that are directly connected to Highland Village's sewer system
The stormwater collected from these devices must be drained to your property or directly connected to a separate stormwater system