Public Information / Records (Open Record Request)

Submit a Request for Public Information
Use the link above to submit a request for public information

Frequently Requested Monthly Reports

Use the links below to find a variety of commonly requested records that are available online.  In most cases, the monthly report will be available by the third business day of the following month. 

Issued Building Permit Reports
Utility Billing Reports
Structure Fire Reports
Code Enforcement Reports

Effective Immediately - Notice of Disclosure of Water Customer Information
In compliance with House Bill 872 passed by the 87th Texas Legislature, a government-operated utility may not disclose personal information regarding a customer's account record, or any information relating to the utility usage, services and billing, including amounts billed or collected for utility usage.  This information will be maintained as confidential unless requested by the customer for release.

The city does not issue permits or registration for garage sales, vacant property or rental property in Highland Village, therefore monthly reports are not available. 


If you are unable to find a record online, please submit a public information request.

Public Information Request


In accordance with the Texas Public Information Act, the public has the right to request access to city records either for public inspection or to obtain copies (fee may apply) of records already in existence.  A governmental body is not required to create new information, do legal research or answer questions.  All requests for public information must be made in writing.  To submit a request, you may use the online Public Information Request Center, which will allow you to track the status of your request, correspond with city staff and download responsive records once they have been made available.  You may also submit a request via the approved methods as established by Resolution 2021-2926.