Public Information / Records (Open Record Request)

The Texas Public Information Act (the "Act") gives the public the right to request access to government information. The Act is triggered when a person submits a written request to a governmental body. The request must ask for records or information already in existence. The Act does not require a governmental body to create new information, to do legal research, or to answer questions. More information on the Texas Public Information Act can be found at the Office of the Attorney General of Texas.

Public information requests for City records are to be filed with the City Secretary's Office. A request can be submitted in one of four ways:
  1. Personal appearance in the City Secretary's Office, Highland Village Municipal Complex, 1000 Highland Village Road, Highland Village, TX 75077
  2. Mail requests - shall be addressed to the City Secretary and mailed to 1000 Highland Village Road, Highland Village, TX 75077
  3. *Faxed requests - shall be sent to 972-899-5104, ATTN: City Secretary
    *requests not faxed to the number above will be considered an invalid request
  4. **Email requests - shall be sent to the City Secretary
    **Requests not emailed to the address above will be considered an invalid request
The requestor may complete an open record request form provided by the City Secretary's Office or submit any other written documentation that provides the requestor's name and address, the requestor's telephone number and a clear description of the requested documents or items. A list of charges is also provided by the city secretary's office.

Requests for Police records (accident reports, incident reports, etc.) should be directed to the Police Department Records, Attention Jasmine Hipp.