About Us

Welcome Message from the Fire Chief

Welcome to the City of Highland Village Fire Department’s website. I would like to thank you for taking time to visit our website, and from the professional firefighters of the Highland Village Fire Department, welcome.

Our primary mission is to provide the highest quality public safety to our community and visitors to the City. This mission can only be accomplished through the total collective efforts of the professional staff within our Department.

The purpose of our site is to introduce you to the members of your Fire Department, to provide an explanation of the services provided by the Department, and to serve as a means of providing public safety information to the residents and visitors of Highland Village.

The services we provide to our residents and visitors is an all hazards response system including; fire suppression, advanced life support/emergency medical services, fire prevention and public safety education, special operations, and emergency preparedness. Each member is professionally trained and certified by the State of Texas as a Firefighter/Emergency Medical Technician or a Firefighter/Paramedic and holds many additional advanced certifications.

Operating out of one fire station, we are fully staffed and prepared to respond to emergency and non-emergency calls for service 24 hours a day. The members of this Fire Department have integrity, compassion, and a strong commitment to honor to our community and its visitors. It is our hope that this website will provide you with informative public safety messages and updates. We believe in being responsive and accountable to our residents, and we feel honored to serve the City of Highland Village.

Your fire station is always open, and we encourage you to stop by if there is anything that you need or to just meet your firefighters.

Please contact me by phone or email with any questions, comments, or concerns you might have. It is our hope you will enjoy our Department website and check back regularly for updated information, announcements, and bulletins.

Thank you for visiting!


2018 Assistant Chief Collier, Jason
Jason Collier
Assistant Chief
Fire Marshal
Training
Sorsby, Tony
Assistant Chief
EMS Operations
Support Services Division
Seidl, Charlene
Administrative Coordinator

Mission Statement
The mission of the Highland Village Fire Department is to protect the lives and property of our community with exceptional care and service.

Motto
Making a Difference

Creed
Honor, Integrity, Compassion

Records Requests

Fire Records: Please submit any open records for monthly fire reporting through our City Secretary’s Office. You may submit requests for individual fire reports in person at the administration office or via email. You will need to include the date and address of the incident.
 
Emergency Medical Services (EMS) / Medical Reports:  Due to the Health Insurance Portability Protection Act (HIPPA), any requests for an ambulance report / medical record will need to be made in person at our administration office.  You will need a valid picture identification and must either be the patient or have a notarized, medical records release authorization signed by the patient.
 
Attorney requests for medical billing or medical records must be submitted through Emergicon Emergency Medical Billing.

EMS Billing

Highland Village Fire Department outsources ambulance billing to:
 
Emergicon
PO Box 180446
Dallas, TX 75218
(877) 602-2060