Lock Box Program

What is the Lock Box Program?

This program, used nation wide, is used by Fire and Police Departments so that a key kept in a secured key box mounted outside a residence is available emergency personnel.

Why is it Important?

The Lock Box program provides public safety responders with a way to gain access to the homes of participating residents to expedite access during medical or other emergencies.  This program protects the resident's property from being damaged in cases where forced entry would otherwise be necessary.

Who is eligible to participate?

A person who is elderly, disabled, or has some other demonstrated needs that require specialized or unique medical or other assistance when public safety responds for to the residence.

Is it secure?

The key is placed immediately in the lock box and the combination set.  The combination to the lock box is maintained in our Communications Unit and will not be given out or utilized for any other reason but for a medical emergency at the residence, or when a no-response situation occurs after a welfare concern has arisen. Once the lock box has been opened for either of these reasons, the combination will be changed and updated in the Communications Unit until the next occurrence where it is needed.  At no time will the lock box participant be given the combination to the lock box.

How much does it cost?

There is no cost to participate in the program.  All lock boxes are supplied by the police department.

How do I sign up?

If you are interested in the Lock Box program, please contact Lt. Karl Schlichter at 972-317-5558 ext 503 or email him at kschlichter@highlandvillage.org .  He will evaluate your situation to determine if you qualify for the program.  Once a decision is made, you will complete a short enrollment form and we will install the lock box. 

Feel free to call us, email us or stop by and visit to let us know how we can be of service.

972-317-6551 or HVPD@highlandvillage.org

Highland Village Police Department
1000 Highland Village Road
Highland Village, Texas 75077