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Wastewater System
Have a home sewer problem, stoppage, or clog? Contact the City at (972) 317-2989 (after hours call 972-317-6551). City crews will respond to check the City's sewer main to verify that the sewer main is open and sewage is flowing. If the sewer main is found to be clear, it is the responsibility of the property owner to call a licensed plumber or drain cleaning service to correct the problem. |
Click here to learn what you can do to prevent sewer overflows and backups! |
Highland Village's wastewater is treated at the Lakeview Regional Reclamation Plant located in Hickory Creek through a contract with the Upper Trinity Regional Water District.
The City of Highland Village is responsible for operating a wastewater collections system that encompasses approximately 90 miles of wastewater main, wastewater lift stations, manholes, and cleanouts. The primary focus of the wastewater collection system is to ensure delivery of wastewater in a smooth steady flow to the reclamation plant without any stoppages or blockages along the way.
The system functions by channeling sanitary sewer to the Lakeview Regional Reclamation Plant through a system of sewer mains running downhill with gravity. A total of 9 lift stations function to raise the sewage back to a higher position so the flow can continue downhill with gravity. Routine flushing on our main lines has helped curb the costly repairs to the collection lines. In particular, an effort is made to minimize inflow and infiltration to reduce sewage treatment cost.
How does the City detect inflow/infiltration?
There are several tests Highland Village uses to examine the condition and susceptibility of its sanitary sewer system to inflow/infiltration. A few of these tests include:
- Smoke Testing: This method includes blowing smoke from a smoke bomb into a specific section of the sewer pipe, and documenting where smoke exits.
- Dye Testing: Inadequate pipe connections can be detected using a fluorizine dye. If dye that is introduced into a catch basin is later observed in the sanitary sewer downstream, this may indicate that that catch basin is inadequately connected to the sanitary sewer system.
- Closed Circuit TV Inspection: TV cameras placed inside sanitary sewer lines are used to sewer conditions. This method is also helpful in estimating how much infiltration might occur from such leaks
- Highland Village's Infrastructure Asset Management Program: Over the next year you will see Utility crews identifying Water, Wastewater and Storm Drainage assets which include sewer property line cleanouts usually located between the street and your property line