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Utility Services
CALL BEFORE YOU DIG! |
Operating Hours
7:00 a.m. to 3:30 p.m.
Monday through Friday - 972-317-2989
Emergency after hour’s service is available 24 hrs /Day
972-317-6551 (Police Dispatch)
Did you know?
- Highland Village owns and maintains five water wells that produce 4.2 M gallons water daily. An additional 3M per day can be purchased from the Upper Trinity Regional Water District.
- Our ground storage facilities hold 6.2 M gallons of water. The two elevated storage tanks provide an additional combined capacity of 1.05 M gallons.
- Water pressure in our system ranges from 40 - 90 lbs.
- The City currently maintains approximately 75 miles of both water line and sanitary sewer lines and 9 Lift Stations
- The City of Highland Village utility Division has earned a certificate for outstanding performance from the TCEQ that acknowledges the diligence and skill of the entire water utilities division in protecting public health. The continuous distribution of safe drinking water requires strict protocols in sampling, analysis and monitoring throughout the system. In maintaining the quality of water, the staff makes constant adjustments to the system for varying demands and seasonal differences.
"Superior" Water, "Superior" Service
Delivered fresh to your tap daily, as a water consumer in the City of Highland Village you enjoy "Superior" water every time you turn on your tap. "Superior" is the state's highest water quality designation given to the City of Highland Village for excellence in meeting water quality criteria. The City of Highland Village utility operations staff takes special pride in working to maintain this "Superior" designation. Responsible for water production, distribution and maintenance of water and wastewater infrastructure within Highland Village, the Utility Division has set providing safe and reliable drinking water as its highest priority.
2009 Consumer Confidence Report
2008 Consumer Confidence Report
2007 Consumer Confidence Report