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Utilities Billing Information
The City Provides The Following Utility Services:
- Water
- Wastewater
- Garbage
- Recycling Services
How do I set up service?
- E-mail it - utilitybilling@highlandvillage.org
- Fax it - 972-317-0237
- Deliver it -1000 Highland Village Road
Deposit - $50
- Not required for customers 65 years of age
- Refunded with final bill or customer turns 65
- Will be added to first bill if application is e-mailed or faxed
Rate Adjustment Effective 10/31/2007
Factors Associated With This Increase
Rates (Water / Sewer - Garbage - Drainage Fee)
Sign up for electronic payments - Get a $5.00 discount with each billing!
- Your bill is sent to you on the 1st of the month – write the amount in your checkbook
- Your payment automatically transferred on the 20th.
- See below for more information about Electronic Payments
Activate Utility Service
2TurnItOn allows you to activate all your utilities at one time.
Gas (ATMOS-Gas, CoServ - Gas)
Cable (Time Warner, Verizon)
Telephone (Verizon, Time Warner)
Telephone (Grande,Verizon) Rolling Hills Estates Subdivision
Utility Bills
- Mailed to residents on 1st of each month
- Payments are generally due on the 20th
- Payments received after the 20th are subject to a 10% penalty (minimum of $5)
- Charge of $25 for NSF checks
Drop box provided in City Hall parking lot for payments
A Level Billing program allows the option of leveling your utility bill throughout the year.
Sign Up For Electronic Payments
You will never have to worry about missing the due date!
- Mail, Fax, or deliver completed form below:
- After receiving your authorization, a pre-note (test transaction) will be sent with our next billing cycle. Your account will not be drafted the first month - you will receive a regular bill. Pay as you normally do.
- Unless there are problems with the pre-note (we will contact you if so), the next billing will be electronically drafted. If your bill says, "Do Not Pay - Account will be Drafted", you are set to go! Your bank will deduct the utility bill amount on or about the 20th of each month and forward your payment to the City.
- View Application
Pay your bill on-line - Just click on On-line Payments, create an account and begin paying your utility bill on line.