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Animal Registration Information
All animals within the city limits must be registered.
Pet RegistrationBy Mail
- Complete the Registration Form (that can be downloaded from this link).
- Include the $5 registration fee (per pet) and this payment must be in check or money order form.
- Include a copy of your current rabies vaccination.
- Include your return address and your tags will be delivered to your residence.
In Person
- Complete the Registration Form (that can be downloaded from this link).
- Bring your payment ($5 per pet) in either money order or check only to the Police Department Storefront located at 3196 Justin Road, Suite 203 (next to LA Fitness) between the hours of 10am and 2pm, Monday - Wednesday and Friday.
- Bring a copy of your current rabies vaccination. (We'll make a copy from your original while completing your registration).
- You will receive your tags at the time of registration if you come to the Storefront and have all of the required information.
By Fax
- Complete the Registration Form (that can be downloaded from this link).
- Fax the Registration Form and your current rabies vaccination to 972-317-8974 to the attention of the ANIMAL CARE OFFICER.
- The Animal Care Officer will contact you and confirm receipt of the necessary paperwork. They will also arrange for payment (we are in the process of creating an online payment system) and will deliver your tags once payment arrangements are completed.
For further information on Animal Regulations, click here.
Animal Care Services
Animal Care Services is now a part of the Police Department. Our current Animal Care Officer is Michelle Burke and our Part Time Animal Care Assistant is Mary Chandler. Animal registrations are no longer obtained at City Hall unless prior arrangements are made with Animal Care.
Hours of Operation
Animal Care Services hours are 8am until 5pm on Monday through Friday. After hours responses are available for emergency situations. Animal Care Assistant Chandler's office is located at the Police Store Front (3196 Justin Road - Suite 203 - Next to LA Fitness) and her hours are 10am until 2pm on Monday through Friday. If there is no one at the store front location, please contact us by phone at 972-317-2671. If you have an emergency, you can call the Police Department (which is manned 24 hours a day) at 972-317-6551. They should only be contacted for Animal Care assistance in the case of an emergency. Our animal housing facility is located at 2810 Justin Road (Animal Medical Center of Highland Village) but please make advance arrangements for the Animal Care Officer to be on site if you wish to speak directly with her or to adopt or pick up an animal.
Contact Number Information
The Animal Care Officer can also be contacted by phone or email or come by if you have other questions that are not answered through the above processes. The direct number to Animal Care Services is 972-317-2671. If there is no one available to take your call, please leave a message and your call will be returned the following day.
Animal Care Officers
Animal Care Officer Michelle Burke can be reached by email at: mburke@highlandvillage.org
Any animal found at large within the city limits is subject to impoundment. Dogs must be contained inside a structure, within a fenced area or on a leash. Cats trespassing upon or damaging the property of others may be contained by the property owner and will also be impounded. Fees are charged for redemption and citations may be issued for repeat offenders.