Protecting You & Your Home

Emergency Management
Highland Village Fire-Rescue assists the Highland Village Police Department with the task of coordinating the City's emergency management efforts. This includes:
  • Conducting disaster exercise drills
  • Conducting outdoor warning siren tests
  • Maintaining and operating the City Emergency Operations Center
  • Maintaining and updating the City emergency management plan
  • Training all city field personnel
Tips for Protecting You & Your Family
Connect-CTY is a mass notification system that is sometimes referred to as Reverse 9-1-1. This system allows us to contact all businesses and residents in the community within minutes in the event of an emergency. If you have not received calls from the City or would like to add a cell phone or e-mail address, visit Connect-CTY® to register.

Severe Weather
  • Remain indoors during severe weather.
  • Stay tuned to local television stations for up-to-date information.
  • If you are outdoors, listen for the City's outdoor warning sirens.
  • If you see a tornado or hear that one is approaching, seek shelter immediately.
  • If you are indoors:
    • Go to a room at the center of the building/house.
    • Stay away from windows (breaking glass can cut you).
    • Do not open the windows to your building / house. It is a myth that tornadoes increase the pressure inside your house. A tornado usually destroys a building / house by tearing off the roof when the wind catches the lip of the roof.
    • If you have time, cover yourself with cushions, pillows or a mattress
  • If you are outside:
    • Try to get indoors as quickly as possible.
    • If you cannot get indoors, find a flat area, away from trees and poles, and lie flat on the ground and cover your head.
    • Do not lay in a ditch because fast, rising water could trap you.
More Information
For more tips about preparing for emergencies, visit the following websites: